Senior Project Manager – Payments Technology

Job title:

Senior Project Manager – Payments Technology

Company

Lululemon Athletica

Job description

Description & RequirementsWho we arelululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we are in. As a company, we focus on creating positive change to build a healthier, thriving future. That includes creating an equitable, inclusive and growth-focused environment for our people.About this teamThis role is on Enterprise Payments and Fraud Protection team in the lululemon technology organization. This team is responsible for supporting the Enterprise Payments and/or Fraud Prevention capabilities within lululemon. We are looking for an IT Technical Project Manager to contribute to lululemon’s success by planning, developing, managing, and implementing medium to large cross-divisional, multi-year projects using a structured project management methodology. Projects will have both business and technology focus with emphasis on best-in-class functionality and services for our guests, educators and partners, both internal as well as external.Our team is fast-paced and taking on exciting new initiatives to support a fast-growing business. We strive to adopt leading-edge technology and seek to improve on the solutions continuously. We are not afraid to try new things, have fun, and encourage each other to take on new challenges. We support each other in growing professionally and personally. We fail forward and learn from our mistakes, thus creating a better path ahead. We create space for team members to share feedback and ideas that can help us continually grow as an organization.We operate following agile framework and leverage multiple product teams across our various functions. We encourage our teams to norm and figure out the best way to deliver critical business initiatives. We institute a culture of fun and lightheartedness to enjoy work each day. We are inclusive and know that we are stronger as a team than as an individual.Experience and Skillset:

• Initiates, plans, controls, and implements medium to large cross-divisional, multi-year programs and projects utilizing lululemon’s project management practices
• Ensures overall deliverables are completed, including project charter, plan, schedule, requirements, design, development, testing, implementation, policies and procedures, standards, contracts, risks, and issues resolutions
• Plans projects in detail, develops and manages project budgets, organizes project teams and works with resource managers to coordinate and align resource needs
• Identifies, evaluates, and proactively manages cross-project interdependencies
• Manages progress of efforts and communicates status to sponsors, stakeholders on a regular basis and to senior leadership as needed
• Participates in strategic roadmap planning and may facilitate and provide materials for portfolio review meetings
• Excellent communication skills, able to flex style and work with all levels within the organization from individual contributors to Executives
• Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies utilizing relative process improvement techniques and methodologies.
• Ensures smooth implementation of new technologies and vendor integrations by using their expertise on their assigned domains and interfaces
• May conduct technical walkthroughs with software engineers to ensure technical feasibility and standards across departments.
• Collaborates with operations support and other teams to ensure robust production operations

Qualifications:

• Bachelor’s degree in Computer Science/Information Technology, or in a related technical field or equivalent technology experience.
• 5-10 years Project Management experience with expertise on with payments, pricing or fraud prevention solutions and vendors
• 3+ years’ experience in Retail Systems, development, and delivery (highly valued)
• Experience creating and executing implementation strategies for complex systems
• Use judgement to identify new opportunities to improve payment, fraud and pricing processes
• Strong relationship management skills and understanding of organizational change management
• Understanding of various delivery frameworks and practices (Waterfall, Agile, DevOps, Lean, etc.) and appropriate application of them
• Ability to apply highly complex principles, theories and concepts of the technical discipline and provide solutions to a wide range of complex tasks, projects, and problem
• Ability to determine estimates of effort and impacts for a variety of solutions and influence technical discussions and decisions
• Strong organizational skills with the ability to track and prioritize numerous tasks and to coordinate activities with a high sense of urgency
• Excellent presentation, verbal, written, interpersonal and listening skills
• Strong interpersonal and leadership skills including collaboration, facilitation, and negotiation
• Strong collaboration skills to achieve business goals collectively across broad teams
• Strong vendor management skills
• Challenges the status quo, champions change and influences others to change

Must haves

• Acknowledges the presence of choice in every moment and takes personal responsibility for their life.
• Possesses an entrepreneurial spirit and continuously innovates to achieve great results.
• Communicates with honesty and kindness and creates the space for others to do the same.
• Leads with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Fosters connection by putting people first and building trusting relationships.
• Integrates fun and joy as a way of being and working, aka doesn’t take themselves too seriously.

Additional Notes
Immigration support is potentially available for this role.Compensation and Benefits Packagelululemon’s compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $123,500 – $154,400 annually; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program.At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.workplace arrangementThis role is classified as [Hybrid] under our SSC Workplace Policy:In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective.lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at . In your email, please include the position title, the location of the position and the nature of your request.

Expected salary

Location

Canada

Job date

Wed, 25 Sep 2024 06:58:14 GMT

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