Call Center Manager

Are you passionate about leading people and would like a job where you can contribute to making a difference to a Veteran in need of support? This
Call Center Manager
opportunity for a growing medical device distributor offers the chance to
showcase your leadership skills
where you will be offered
competitive benefits
with
 competitive pay,
 and
contribute to the success of the company
. 

This medical device company works exclusively with Veterans and is a great alternative for veterans to avoid prescription medication. This company prides itself on making a difference in the lives of veterans by providing them with the support and positive, consistent outcomes they deserve. 

This
Call Center Manager
is a
Full-Time
,
Permanent position
right in the heart of Scottsdale. 

Call Center Manager
Job Duties: 

• Supervise 10+ staff members
• Interview, hire, coach, and develop staff members
• Create and implement an effective training program
• Serving as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve issues

You will be successful in this Call Center Manager position if you have the ability to demonstrate a strong and positive motivational style to coach and train employees! 

Schedule:

Monday-Friday 8am-5pm 

Call Center Manager 
Requirements: 

• 3+ years of experience in a supervisory role within a call center environment 
• Knowledge and experience with call center hardware, software, metrics, and reporting
• Excellent written and oral communication 

Pay:

85k and up Dependent on Experience 

Benefits:

• Medical
• Dental 
• Vision 
• 10 paid holidays
• PTO/Sick time 

Location:

Scottsdale near Fashion Square 

If you are interested in this
Call Center Manager
position please call in as soon as possible at 623-505-1600 to schedule an interview.

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