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Do you have experience in dispatching and thrive in a fast-paced environment where organization and scheduling are key to success?
A local heat & AC company is seeking a
Dispatcher & Customer Service Specialist
to join their team. If you have experience working as a dispatcher and have great organization and administrative skills, this could be a great fit for you!
Dispatcher & Customer Service Specialist
Job Duties:
- Maintain the dispatch board (scheduling & dispatching)
- Daily hands-on customer and department communication
- Work directly with the technicians or homeowner to help them meet their service needs
- Manage the computerized and paper scheduling system
- Maintain a customer-friendly and professional attitude when dealing with customers
Dispatcher & Customer Service Specialist
Job Required:
- 1+ years of dispatching experience; in an industrial setting
- Scheduling experience
- 1+ years of office based customer service
- Scheduling experience
- Microsoft Office experience
- Data Entry and experience managing spreadsheets
Schedule
: Monday – Friday, 7 AM – 4 PM
Pay:
$24 – $26 per hour
Benefits offered by TERRA to employees on temp-to-hire assignments:
- Medical, Dental, Vision
- Virtual Care
- Life, Critical Illness, Accident, Long, and Short-Term Disability Insurance
- Identity Theft Protection
- 401(K) Retirement Plan with Employer Match
- Commuter Benefits
- 6 Paid Holidays
Benefits offered by the employer upon conversion:
- Opportunity to learn a fun industry
- After 90 days of employment as a full-time employee, medical insurance provided paid for by employer.
- Supplemental insurance: vision/dental offered pre tax and paid by employee
- 401(k) contribution starts at 1 year employment and matched up to 3%
- Vacation is available and accrued on each anniversary, One Year 5 days, Two years 10 days, Five years 15 days
- Sick pay is 6.5 days per year or 1 hour for every 40 worked
Location:
Maltby, WA (Snohomish, WA)
Apply to this
Dispatcher & Customer Service Specialist
position today or call 425.355.7223 for more information!
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