Account Coordinator in Mississauga, Ontario

Job Summary:

Reporting to the Account Manager, the Account Coordinator, Marketing Solutions is responsible for program execution, directing field teams, and managing program critical path schedules. This person is the day-to-day coordinator of program deliverables and ensures that the project stays on schedule and that the client is delighted with program execution.

Responsibilities and Duties:

• Execute the Client programs with excellence

• Asset Production & Inventory Management

• Operate as a point of contact for any and all matters specific to account coordination

• Build and maintain strong, long-lasting relationships with the BMI team and our client(s)

• Ensure the timely and successful delivery of our solutions according to customer needs and objectives

• Track and assess key account metrics

• Prepare reports on account status

• Identify challenges and opportunities

• Escalate account issues in a timely and proactive manner

• Operate as Field, and sometimes Client liaison

• Work with the recruitment team to ensure all staffing is delivered on time and with the desired quality of hires

• Hiring – contracts, administrative requirements

• Resolve contracts as required

• Handle complaints or emergencies periodically

• Training – online training, resource materials, plan and help with in-person training

• Maintain detailed program workbooks, updated critical paths and priority lists weekly

• Attend all necessary events as needed from the direction of the Account Supervisor

You will act as “project quarterback” to ensure project deliverables are completed on time by all team members, highlighting any risks proactively and communicating recommendations to improve program specifics.

Core Competencies

• Enrolled in Post-Secondary Education, with a preference for Marketing and Events

• Experience in Production & Asset Management

• Excellent client relationship management skills

• Must be able to travel – some overnight

• Must have a car and valid driver’s license

• May occasionally be required to lift, carry, push, pull or otherwise move heavy objects at events

• Flawless execution of client plans

• Extremely detailed and organized with excellent follow-through

• Operates with trust and integrity

• Excellent communication skills – listening, verbal and written

• Ability to establish plans and set priorities

• Strong problem-solving skills

About Brand Momentum:

Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada’s Top 100 Best Workplaces® and one of Canada’s fastest-growing companies, we take pride in our commitment to “Goodness,” a core value that permeates everything we do.

Our Commitment:

Enduring Success: We are not just about achieving success; we’re about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.

Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.

Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.

Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.

Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.

We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law.