Area Manager

Job title:

Area Manager

Company

Frasers Group

Job description

Company DescriptionEverlast Gyms is the fitness division of Frasers Group.Welcome to our world…As an Area Manager (South East Based) at Everlast Gyms, you will be responsible for overseeing the performance and operations of multiple gym locations within a designated region. Your primary goal is to ensure that each gym in your area meets and exceeds operational standards, delivers exceptional customer service, and achieves commercial targets.Want to find out about some of the great things we do? Visit our LinkedIn page .An opportunity like this at Everlast Gyms is rare and the potential is limitless. To be able to make the most out of it you need to live and breathe our values:

• Think without limits – Think fast, think fearlessly and take the team with you
• Own it and back yourself – own the basics, own your role and own the results
• Be relevant – Relevant to our people, our partners and the planet

Job DescriptionOperational Management:

• Supervise and support gym managers within the assigned area.
• Ensure adherence to Everlast Gyms’ operational policies and procedures.
• Implement strategies to improve efficiency and effectiveness in gym operations.

Commercial Performance:

• Develop and execute strategies to achieve revenue and profit goals for each gym.
• Monitor financial performance and key performance indicators (KPIs) for each location.
• Implement cost-control measures to optimize profitability.

Staff Management:

• Recruit, train, and develop gym managers and staff.
• Conduct regular performance evaluations and provide constructive feedback.
• Foster a positive and inclusive work environment.

Customer Service:

• Ensure a high level of customer satisfaction across all gyms.
• Address customer concerns and feedback promptly and effectively.
• Implement initiatives to enhance the overall member experience.

Marketing and Sales:

• Collaborate with the marketing team to implement effective local marketing strategies.
• Monitor and analyse sales performance, providing recommendations for improvement.
• Develop and execute sales promotion activities.

Compliance and Quality Assurance:

• Ensure compliance with industry regulations and Everlast Gyms’ standards.
• Conduct regular audits to assess the quality of services and facilities.
• Implement corrective actions as needed.

Qualifications

• Previous experience in a similar role within the fitness industry.
• Strong leadership, organisational, and communication skills.
• Knowledge of fitness industry trends and best practices.
• Ability to analyse financial data and make data-driven decisions.
• Excellent customer service and interpersonal skills to liaise professionally with FG stakeholders
• Flexibility and the ability to travel between gym locations within the assigned area.
• Positive outlook and solutions driven.
• Consistent behaviour and resilient.

Additional InformationReward, Recognition and OpportunitiesFrasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have thought without limits, owned it or been relevant.Fearless 1000 – By October 2025, we want our share price to hit £10. If that happens for 30 or more consecutive trading days, all colleagues across the business will receive a bonus! The top 1000 performers in the company will receive unprecedented bonuses, worth from £50,000 to £1million! Senior leaders across the business nominate these performers twice a year for embodying our core values and delivering exceptional performance*.*subject to terms and conditionsFrasers Festival – An event like no other! Frasers Festival is our celebration for Head Office and Retail Staff across the UK and Europe – hosting a MEGA brand village, guest speakers from the world’s biggest brands, evening entertainment, the ultimate Frasers Fearless Fitness Challenge and much more.CEO Sessions – Once a quarter we offer 20 employees the opportunity to attend our “CEO Sessions” ran by our CEO and leadership team. Employees have the chance to connect, network and submit questions around specific topics such as our Sports or Luxury business.Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, Head Office employees will gain insights by spending two days in one of our stores or the Warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Employee WelfareFrasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next?Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter- this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.

Expected salary

Location

Ewell, Surrey

Job date

Sun, 12 Jan 2025 01:35:07 GMT

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