Call Center Representative in Bowling Green, Kentucky

Call Center Representative:Are you looking for a dynamic opportunity to showcase your customer service skills? Malone Workforce Solutions is currently seeking passionate individuals to join our team as Call Center Representatives for a leading auto parts manufacturer in Bowling Green. As a vital member of our team, you’ll play a crucial role in ensuring exceptional customer experiences while contributing to our company’s success. This is a hybrid remote role with the potential to be fully remote for those who live further away!Key Responsibilities:Manage and respond promptly to all incoming calls and emails with professionalism and efficiency.Perform order entry tasks accurately and efficiently.Research availability of parts and provide expert suggestions for compatible substitutions when necessary.Provide timely updates on order and return statuses to customers.Direct inquiries to the appropriate departments with precision and clarity.Complete general office duties to support overall operations.What We Offer:Consistent Monday through Friday schedule for work-life balance- did we mention that is it hybrid remote?Exciting opportunities for bonuses and commissions based on performance!Competitive compensation package! $16.35hr + commission! Comprehensive benefits package available upon hire!Requirements:High School diploma or equivalent qualification.Proficient knowledge of auto parts is essential.Prior experience in a call center environment is preferred.Strong data entry skills with attention to detail.Ability to multitask effectively in a fast-paced environment.A collaborative spirit with a demonstrated ability to work well within a team.If you’re ready to embark on a rewarding career journey and make a significant impact in the automotive industry, we want to hear from you! Apply today to join our team as a Call Center Representative and take the next step toward achieving your professional goals.*Malone Workforce Solutions is an equal opportunity employer