Call Center Representative Sun-Thur 1pm-10pm

A headquarter office in Olathe is hiring dispatchers who submit ticket orders and dispatch techs to their national accounts.

Description:

• Candidates will be responsible for handling work ticket orders for their national accounts such as: Lowes, Amazon, Target, Walmart, etc., received electronically or by phone, a lot of the calls can be outbound in nature
• Qualifying/verifying customer requests
• Checking technicians in and out, and booking/dispatching purchase orders to subcontractors or divisions in a timely manner
• Effectively managing Customer Requests for service by ensuring prompt, knowledgeable service to the customers’ satisfaction
• Other duties as assigned

Start:

• February 10th

Pay:

• $19hr

Shift:

• Sun – Thru: 1pm to 10pm
• Tues – Sat: 1pm to 10pm
• Fri – Mon: 8am to 7pm
• Fri – Mon: 9am to 8pm

Training:

• Monday to Friday
• 7am to 4:30pm

Located:

• Olathe, KS

Skills:

• office experience
• customer service
• data entry
• call center

Additional Skills & Qualifications:

• 1+ year of customer service experience, call center roles and retail experience
• Previous experience is call center is a plus. Solid tenure. At least one year at each position
• Proficient in Microsoft programs
• Attention to detail

Experience Level:

• Entry Level

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Pay and Benefits

The pay range for this position is $19.00 – $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in OLATHE,KS.

Application Deadline

This position is anticipated to close on Feb 14, 2025.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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