Job Details
Description
We’re looking for an experienced Chief Engineer who will look after this hotel as if it were your home. You’ll make sure broken things get fixed, and more importantly, you’ll proactively seek solutions and create a detailed program to ensure they don’t break in the first place. This includes the interior as well as the exterior of the building. This person must be knowledgeable in HVAC, Refrigeration, and Electrical Engineering. The Chief Engineer may also be responsible for interviewing, training, staff development and scheduling. This is a full-time, onsite, exempt position that reports to the Director of Operations.
The Property
Waymore’s Guest House is a boutique hotel located in East Nashville, Tennessee with 93 guest rooms, suites and bunkrooms. We call it our guest house, because it was designed with comfort in mind above all else — in addition to the essentials, our spacious rooms are pet-friendly with sustainable bath amenities, locally-sourced art, thoughtfully-curated mini-bars and floor-to-ceiling windows. Waymore’s is a new kind of Nashville hangout – A hotel that nods to the musicians behind the musicians, and embraces the vibes of East Nashville…A Place for Long Hangs, Tall Tales & No Hard Feelings.
Who We Are
- A brand-new property with the ability to build your team from scratch.
- Passionate – about hospitality and fostering an environment where associates will thrive.
- Culture driven – dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
- Unique – we encourage our associates to express themselves and their individual talents. We celebrate diversity and are committed to equity and inclusion.
- Innovators – we are a lifestyle hotel management company that is constantly evolving. We are open-minded individuals who embrace change.
- A growing team looking to expand with authentic and genuine individuals who recognize the importance of team engagement.
- A company that has a culture of promoting from within.
- Recognized as a Top Workplace over the past 9 years.
What You’ll Do
- Test, troubleshoot and perform basic repair on all types of equipment, plumbing (e.g., plunge toilets and unclog drains), electrical components including lamps, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and other guestroom items.
- Respond and attend to guest repair requests, communicate with guests/customers to resolve maintenance issues.
- Perform all surface preparation, painting, minor drywall and wood trim repair, light bulb and A/C filter replacement and the complete and thorough clean-up of the painting or repair area.
- Visually inspect tools, equipment, or machines, carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment and all utility shut-offs for buildings. Maintain maintenance inventory and requisition parts and supplies as needed.
- Communicate each day’s activities and problems that occur to the other shifts using approved communication programs and standards.
- Organize and prioritize daily task to maximize efficiency, workflow, and guest satisfaction.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Adhere to quality expectations and standards. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials.
- During inclement weather conditions, you will be required to treat outdoor surfaces, so guests and colleagues are safe.
- Perform preventative maintenance assignments on a scheduled basis.
- Communicate with hotel department heads to become aware of maintenance needs and ensure timely response to internal requests.
- Roll up your sleeves and be prepared to involve yourself in the day-to-day operations, adjusting your schedule if needed to provide support to all three shifts.
- Hold yourself and others accountable, leading by example. Set clear expectations and address issues directly.
- Inspire and motivate your leaders and colleagues to foster a guest-focused and results-oriented environment.
- Treat the colleague experience as you would our guest experience. Set your team up for success and understand how to pivot when plans and circumstances change.
- Own the recruitment process for your team: interview, hire, and train. Provide feedback and open communication throughout the colleague experience.
- Maintain a positive, supportive environment that drives colleague engagement every day.
- Plan, organize, facilitate, and/or participate in various hotel meetings such as: operations meetings, department meetings, etc.
- Create and promote learning opportunities and development plans for direct reports, fostering a culture of development.
- Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to speak up and their input is valued.
- Collaborate with other departments (front office, housekeeping, people & culture) to maximize performance and engage with companywide initiatives.
- Champion our values, vision, and culture.
What You Bring to the Table
- A minimum of 3 years of management or supervisory experience in a hotel and have experience with several areas such as air conditioning and refrigeration, electrical, mechanical, plumbing, electronic systems and controls, carpentry and finish skills, kitchen equipment, energy conservation, and/or general building.
- Florida Certified Pool Operator (CPO) License
- Ability to perform in a high-paced environment with multiple tasks and deadlines.
- Able to effectively respond to emergencies.
- Ability to read and understand MEPs (mechanical, electrical, plumbing) blueprints.
- Strong skill set in preventative maintenance, painting, and carpentry.
- Ability to move up and down stairs, service ramps, and/or ladders, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Must be able to twist pull and stoop.
- Professionalism, excellent communication, and organizational skills.
- Ability to use the tools of the trade – computers, databases, and property management systems, and be able to train your team to do the same, plus handling funds responsibility and reliably.
- Comfortable with feedback. You know how to accept and give feedback upwards, downwards, and laterally in a professional way.
- A love to inspire and motivate your team while focusing on learning and development, giving, and receiving feedback.
- Knowledgeable in Microsoft Office.
What’s In It for You
- Competitive compensation package, including quarterly incentive plan.
- Generous health, dental and vision insurance, plus 401K.
- Comprehensive onboarding and training plan to set you up for success.
- Coaching, feedback, and mentorship to develop yourself and your team.
- Personalized development plan to fit your individual role and career goals.
- Leadership courses to improve your personal and interpersonal effectiveness.
- Monthly fitness and transportation credits.
- Unlimited PTO and 9 paid holidays.
- Opportunities to volunteer and give back to our local communities.
- Paid Parental Leave.
- Tuition reimbursement opportunities – when you grow, we grow!
Non-Negotiables (Our Core Values)
- SERVE OTHERS.
- LIVE 360.
- BUILD A POSITIVE TEAM.
- COMMUNICATE.
- BE WILDLY PASSIONATE.
- TAKE OWNERSHIP.
- LEARN + INNOVATE.
- EMBRACE CHANGE
As part of an organizational culture that embraces change and progress, this job description does not seek to limit the tasks and responsibilities of the position. Rather, it acts as a springboard for future career and personal development within the property team and entire Modus Hotels’ community.
We are an equal opportunity employer. We actively respect the right of any qualified individual who performs to Modus standards to work. Discrimination based on gender, age, race, religion, national origin, marital status, sexual orientation, disability, or any other characteristic not related to performance, ability or attitude protected by state or federal law, is disrespectful, bad business and won’t be tolerated. It’s also illegal.
Modus by PM Hotel Group will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.
This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate.
While this is a salaried position, be prepared to accommodate varying schedules including nights, weekends, and holidays, as required. This position will require moving self in different positions to accomplish tasks in various environments. The position may require moving greater than 50% of the time.
Qualifications
Experience
Required
3 Years of Engineering Management or Supervisory Experience in a Hotel
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
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