Client Partner – Travel & Hospitality

Company Description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

Overview

At Publicis Sapient (PS), we’re at the forefront of Digital Business Transformation (DBT), helping organizations reshape their future and deliver meaningful impact. We’re seeking an exceptional Client Partner to join our Travel & Hospitality vertical—a dynamic leader with a deep consulting background, a strong technology point of view, and the ability to seamlessly integrate with our clients to shape their transformation journey.

Responsibilities

Your Impact

• Be a Trusted Advisor: Act as the primary PS leader for key Travel & Hospitality clients, providing strategic stewardship to drive profitable year-over-year growth while embedding yourself within client organizations and “walking the halls” to understand their unique challenges.
• Drive Innovation: Work closely with clients to develop and execute transformative technology roadmaps that align with their business objectives, unlocking new revenue streams and fueling competitive advantage.
• Shape the Future: Establish a compelling 3-5-year vision and strategy for your accounts, leveraging your consulting expertise to advise on the most impactful digital transformation opportunities.
• Build Executive Partnerships: Cultivate deep, trusted relationships with CXOs (beyond the CIO), offering thought leadership and a strong point of view that drives client confidence in PS’ strategic capabilities.
• Lead with Purpose: Design innovative proposals, negotiate mutually beneficial agreements, and position PS as a long-term strategic partner, ensuring both business and technology success.
• Deliver Results: Own monthly, quarterly, and annual booking targets, ensuring contracts align with financial goals while delivering measurable outcomes for clients.
• Expand Business Development: As a highly skilled operator and self-starter, identify and pursue new logo opportunities within the Travel & Hospitality industry, expanding our presence and impact in the market.

Qualifications

What You’ll Bring

• Consulting Expertise: Extensive experience in a consulting environment, with a proven track record of advising clients on digital strategy, technology roadmaps, and large-scale transformation programs.
• Strategic Vision: A deep understanding of the Travel & Hospitality industry with the ability to identify emerging trends and align them with client needs.
• Proven Account Growth: A history of successfully growing and managing multi-million-dollar accounts, driving both organic growth and new business acquisition.
• Cross-Functional Leadership: Ability to align cross-functional teams and leverage the best of PS’ practices, alliance partners, and capabilities to drive impactful solutions.
• Entrepreneurial Drive: A self-starter with a proactive mindset, comfortable with ambiguity and capable of identifying and executing on growth opportunities within existing accounts and new logos.

Additional Information

Why Join Us?

This role offers a unique opportunity to be part of a purpose-driven mission: transforming businesses and making a meaningful impact on the future of the Travel & Hospitality industry. At PS, you’ll work alongside visionary leaders, cutting-edge technologists, and creative minds—all united by a shared commitment to delivering innovation, growth, and excellence.

If you’re ready to lead transformative partnerships, push the boundaries of what’s possible, and help shape a more digital-enabled future for the Travel & Hospitality industry, we want to hear from you!

Pay Range: $200,000 – $260,000

The range shown represents a grouping of relevant ranges currently in use at Publicis Sapient. Actual range for this position may differ, depending on location and specific skillset required for the work itself.

As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at hiring@publicissapient.com or you may call us at +1-617-621-0200. All your information will be kept confidential according to EEO guidelines. #LI-Hybrid

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