Collections Specialist | HYBRID Role

Do you have 2+ years of collections experience? If so, this could be a great opportunity for you!

A local credit union that has been serving the Colorado market for 50+ years is looking to add a
Collections Specialist
to their close-knit team! You will be responsible for reviewing accounts, determining reasons for delinquencies, and working with members to resolve outstanding balances.

This is a full-time temp-to-hire opportunity that offers excellent benefits once converted (4 weeks of PTO, 11 paid holidays, as well as PTO dedicated to community service). This company also has room for growth and they truly value their employees.

Apply now if this sounds like the right fit for you!

Collections Specialist Job Duties:

• Contact members via phone, email, and written communication to resolve overdue balances, with a focus on overdrafts and delinquent accounts
• Process inbound calls and assist members with inquiries about their account
• Work with members to establish repayment agreements for overdue amounts
• Maintain confidentiality and uphold a professional reputation in all interactions with members
• Assist with training new staff through mirroring techniques and sharing knowledge

Collections Specialist Job Requirements:

• Bilingual preferred but not required
• 2+ years of collections experience, preferably with a full-service financial institution
• Knowledge of collection procedures and related laws and regulations
• Knowledge of deposit programs, account ownership, casualty insurance, and Credit Union loan products is helpful but not required
• Strong interpersonal and communication skills, with the ability to engage members effectively

Schedule:
Monday-Friday 8am-5pm (Hybrid – 2 days remote)

Pay:
$25/hr

Benefits offered by Verstela to employees on temp or temp-to-hire assignments:

• Medical, Dental, Vision
• Virtual Care
• Life, Critical illness, Accident, Long and Short-Term Disability Insurance
• Identity Theft Protection
• 401(K) Retirement Plan with Employer Match
• 6 Paid Holidays*

Benefits upon permanent hire by employer:

• Health Insurance
• 4 weeks PTO, 11 Paid Holidays, and 16 hours of paid volunteer time off
• Employee Assistance Program
• Welcoming and inclusive company culture
• Opportunities to learn and grow with the company

Location:
Broomfield, CO

Application Deadline: This position accepts applications on an ongoing basis and will remain open until the job posting is removed. It is available to all CO employees for the duration of its posting.

Interested in this Collections Specialist opportunity? Apply or give us a call: 720-405-5222?

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