Community Resources Lead

Job title:

Community Resources Lead

Company

L&Q

Job description

Title: Community Resources LeadContract type: Fixed-Term Contract until 12th December 2025Hours of Work: 36.25 hours per weekPersona: Site-basedLocation: Limelight, ManchesterSalary: £31,250 per annumClosing date for completed applications: 11th February 2025Interviews will be taking place on: 18th – 19th February 2025**Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than statedAs a Community Resources Lead, you’ll play a pivotal role in delivering a comprehensive room booking service for our Limelight community centre. You will be responsible for curating and promoting a range of community events, ensuring that Limelight remains a vital space for local cultural and health activities.If you have a passion for event coordination, excellent customer service skills, and a knack for building relationships, this role offers you the opportunity to make a real impact.Your Impact in the Role:

• Room Hire Management: You’ll lead the coordination of room bookings, ensuring a smooth process from inquiry to confirmation. By providing exceptional customer service, you will turn inquiries into confirmed bookings and maintain accurate records of all transactions.

• Event Management: Work collaboratively with internal teams and external partners to create an annual events programme that aligns with Limelight’s strategic aims. You’ll oversee the execution of events, ensuring they are well-planned and delivered to a high standard.

• Public Relations and Communications: Develop and implement the Limelight Communications Plan in partnership with the internal Communications Team. This includes managing social media and website content, PR initiatives, and collateral to effectively promote Limelight’s offerings.

• Financial Management: Monitor the room hire and events budget, ensuring all financial activities align with L&Q’s guidelines. You’ll be responsible for tracking income, managing payment processes, and providing forecasts to meet financial targets.

• Collaboration and Partnerships: Build strong relationships with community groups, suppliers, and local businesses to enhance Limelight’s reputation and service offerings. Your role will involve fostering partnerships that benefit the local community.

What You’ll Bring:

• Experience in Event Coordination: Experience in a bookings, events, or communications environment with a focus on delivering exceptional customer experiences.

• Excellent Customer Service Skills: Proven ability to engage with customers effectively, ensuring their needs are met.

• Communication Skills: Strong verbal and written communication skills, with experience in relationship building and active listening.

• IT Proficiency: Competence in using Microsoft Office and CRM systems for managing bookings and reporting.

• Organisational Skills: Ability to manage multiple tasks and priorities while maintaining a keen attention to detail.

• Flexibility: Willingness to work occasional evenings and weekends as required to support events and bookings.

Why Work for L&Q?L&Q is not just a workplace; it’s a community. Recognized as one of the UK’s Best Workplaces for Women and certified as a Great Place to Work, we offer an environment where everyone can thrive.The successful candidate will have access to our full suite of benefits, which includes:

• Generous Annual Leave: Starting at 28 days and increasing to 31 days after 3 years of continuous service.

• Excellent Pension Scheme: Double contribution up to 6%.

• Health Cash Plan: Claim money towards different types of medical services, and access other health and wellbeing offers

• Life Assurance: Generous non-contributory coverage.

• Employee Assistance Programme: Support when you need it.

• Recognition Bonus Scheme: Spot awards for outstanding contributions.

• Family-Friendly Policies: Designed to help you balance work and family life

• Diverse Networking Groups: Join groups like Ability, Kaleidoscope, Inspire & Spectrum.

• Volunteer Time: Up to 21 hours per year to volunteer with the charity of your choice.

• Learning & Development: Commitment to your professional growth.

If you’re driven to create vibrant community spaces and excel in coordinating impactful events, then apply without delay!For this post the successful candidate will need to apply for a Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. Further information about the Disclosure scheme can be found atAs a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy.Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q’s values can be found on our website and a copy of our behavioural framework can be provided on request.Our commitments:At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It’s only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours – if it’s feasible then we’ll make it happen.We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility.#TJ

Expected salary

£31250 per year

Location

Manchester

Job date

Fri, 07 Feb 2025 08:42:28 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (hiringnearme.org) you saw this job posting.