Job Purpose

As the Manager of Corporate Communications, you will take a leadership role within the BWH Hotels internal communications function, developing and executing communication strategies for companywide initiatives across our 18 brands and more than 4,000 hotels worldwide. Based in Phoenix, you will report to the Senior Director of Corporate Communications.

Working alongside the Senior Director of Corporate Communications, this position requires significant collaboration to tailor and deliver effective messages. We seek a creative storyteller with a keen eye for detail and a passion for creating compelling narratives. Ideal candidates bring at least five years of experience in internal and external communications, demonstrating the ability to manage multiple projects in a dynamic environment.

Essential Job Responsibilities

Content Creation

• Serves as editor-in-chief of our hotelier-facing weekly BW News Now newsletter. Responsible for writing and distributing, working cross-functionally to draft content, and ensuring content is engaging and aligned with organizational goals.
• Creates best-in-class communications campaigns to advance the strategic initiatives of our leadership team, including video scripts, change management communications and more.
• Drafts various communications, ensuring consistent messaging and brand voice across internal communication vehicles.
• Manages internal communications workflow, including stakeholder approvals, preparing email campaigns and overseeing distribution lists.
• Supports executive LinkedIn strategy, including the development and execution of an annual cadence of content.

Internal Support and Strategy

• Works with the Senior Director of Communications to develop and manage BWH Hotels editorial calendar, aligning organizational priorities and ensuring timely delivery of brand and corporate initiatives.
• Works collaboratively with departments to raise awareness about key brand initiatives among hoteliers and corporate employees.
• Participates on the Crisis Communications Response Team, delivering timely, clear communication to protect brand and hotel reputations during crises.

Project Management

• Partners with stakeholders to identify communication needs, develop project plans, establish deadlines and monitor progress on various initiatives.
• Manages multiple internal communications projects simultaneously, ensuring they are completed on time, within scope and advance business goals.
• Regularly reports on project outcomes, identifying efficiencies in internal communications practices and adopting new tools and technologies as needed.
• Stays current on the latest communications trends and best practices, identifying opportunities for innovation and creative storytelling.
• This individual is not afraid to be bold and contribute ideas!

Experience/Education

• 5+ years of experience in Corporate Communications, Journalism, Public Relations or Marketing.
• A self-starter with the proven ability to lead multiple projects in a deadline-driven environment.
• Demonstrates exceptional writing, editing and strategic communication skills, with experience crafting compelling narratives across platforms.
• Experience in handling complex, confidential projects with professionalism.
• BA/BS bachelor’s degree in Communications, Marketing or a related field.

Other Requirements

• You must reside in AZ and be able to work out of our headquarters office three days per week. HQ is located at 6201 North 24th Parkway, Phoenix, AZ 85016.
• This position does not provide relocation assistance.

Working at BWH Hotels:

Welcome to BWH Hotels, where your passion for hospitality aligns with a purpose-driven mission. By joining our corporate team, you become part of a dynamic community focused on making a meaningful

impact in the travel industry. At BWH Hotels, we are dedicated to inspiring travel through unique experiences. We uphold our core values:

• Integrity and Accountability: We prioritize honesty and take responsibility for our actions.
• Excellence in Service: We are committed to delivering the highest standards of service to our hotels and guests.
• Respect and Inclusivity: We foster a safe, respectful and diverse work environment.
• Community Engagement: We actively contribute to the well-being of our global community and uphold human rights.
• Environmental Stewardship: We embrace sustainable practices to protect our planet.

Benefits Summary for Full Time Employees (work 30 + hours per week)

Available Day One:

• Medical/Dental/Vision
• Vacation/Sick/Floating Holidays – accruals start
• 401K – company match and direct contribution
• Employee discounts/Hotel discounts
• Financial and health wellness programs

Equal Employment Opportunity

Best Western International, Inc. (the “Company”) maintains a policy of equal employment opportunity for all employees and qualified applicants for employment without regard race (including hair textures and hair styles associated with race), color or pigmentation, religion, religious creed (including religious dress and grooming practices), national origin, ancestry, alienage or citizenship status, caste, age, disability, gender, gender identity or expression, sex, sexual orientation, LGBTQ+ individuals, height, or weight, pregnancy status, childbirth, or related medical conditions, genetic information, uniformed service or veteran status, marital status or any other characteristic protected by applicable federal, state, provincial, or local laws. The Company’s equal employment opportunity policy applies to all aspects of employment with the Company, including but not limited to, hiring, promotion, transfer, benefits, discipline and termination.

If you have concerns about improper conduct related to equal employment opportunity, please report your concerns immediately to your supervisor, a member of the Human Resources Department, or a member of the Executive Team. The Company will investigate all reports of improper conduct and will take appropriate action. No adverse action will be taken against anyone who, in good faith, reports such conduct, and employees, therefore, can and should raise concerns without fear of retaliation.

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