CrisisInSight Project Manager

We are looking for a master of time management and task prioritization, a problem-solver, and someone who thrives on working with people. If this sounds like you, please apply and join our new team in The Hague!

• Position: CrisisInSight – Project Manager
• Reports to: CrisisInSight Manager
• Supervision of: N/A
• Budget responsibility: N/A
• Duty Station: The Netherlands – Must have right to work in location as no visas will be sponsored
• Travel: None
• Duration & contract type: 80-100%, 12 months subject to funding
• Starting Date: 1 May 2025

About ACAPS

ACAPS believes that evidence must be at the heart of humanitarian action and together with our partners we turn data into decisions that truly matter. We cut through the noise and make sense out of chaos. We analyse complex data and provide clear insights so that decision-makers can take the best possible course of action.

We do this by:

• Providing independent analysis that helps humanitarians make informed choices.
• Deploying experts to support assessments and analysis in crisis.
• Driving innovation to collect better, faster, and more reliable data.

We are embarking on a new exciting chapter building up the core of the organization in the Hague. That’s why we’re looking for builders, problem-solvers, and innovators, people who thrive on challenges, love creating structures out of complexity, and are excited to be part of something new and impactful.

If that sounds like you, we’d love to have you on this journey!

This position will be filled alongside new hires joining our new office in The Hague.

The CrisisInSight Team

The CrisisInSight (CiS) Team leads on ACAPS’ global analysis, providing independent and multisectoral data and analysis in the form of the following:

• Global analysis of crises’ severity, humanitarian access issues, risks and anticipation of impact of sudden onset crises.
• The CrisisInSight Team manages the INFORM Severity Index, a key index used by operational organisations and donors to inform humanitarian decision-making and prioritisation/resource allocation.
• Anticipatory analysis and scenario-building
• Country, regional and global level analysis on drivers of crises, humanitarian development, and humanitarian needs
• Dashboards and visualisations
• Datasets

The team is an engine room for ACAPS, a key space where innovation is folded into existing global analysis to improve the quality, speed and depth of our coverage. The year ahead will see CrisisInSight continue to develop our flagship global products, while, together with ACAPS technical experts, exploring new approaches, including AI.

Responsibilities

Purpose of the position

The Project Manager will support day-to-day functioning of ACAPS CrisisInSight Team from the operational perspective. Together with the CrisisInSight Manager and the Senior Analysts, the Project Manager will support the projects’ implementation, effective functioning of the team, and good team collaboration.

Role and responsibilities

Coordination

• Create and implement the team’s operational processes
• Support the CrisisInSight (CiS) management team in the day-to-day management of the team, ensuring effective processes are in place (scheduling and provide administrative support for regular management meetings, lessons learning, etc) .
• Manage collaboration between the team and support services within ACAPS
• Support the grants’ management, including follow ups with donors, coordinating reporting, drafting donor reports, report on the progress of the project to ACAPS and donors, as required.
• Ensure that MEAL processes are either taking place or being set up and that changes are implemented based on findings
• Track budget spending and update the forecasts with the Finance Unit (within and outside Budget-versus-Actual meetings), support CiS Manager in estimates for fundraising purposes

Operational processes

• Ensure the effective and efficient running of operational processes for the CiS team
• Coordinate HR processes: performance and appraisal tracking; organigramme
• Coordinate recruitment and onboarding processes with the line managers and CiS Manager.
• Capacity building: coordinating internal capacity building activities within CrisisInSight team.
• Any other tasks delegated by the CiS Manager

Partnerships and Network

• Support the CiS Manager and analysis/data units leads in identifying partners for joint projects or information exchanges in alignment with the team strategy and capacities.

Critical interfaces

The Project Manager will work closely with all members of the CrisisInSight team to ensure correct and smooth work processes and communication. The Project Manager will work closely with the CiS Manager and the Senior Analysts and further collaborate with: ACAPS HR, Grants and Finance, as relevant.

This is a new position in the ACAPS CrisisInSight team. The shape and scope of responsibilities might need to be adjusted following the review of the workload and responsibility distribution within the team. Any changes to this ToR will be agreed upon between the Project Manager and the CiS Manager.

Qualifications

Knowledge and Experience

This position seeks people with excellent planning and time management skills, able to work remotely with diverse team located across multiple locations. This person will have outstanding communication skills and ability to work effectively in a collaborative manner as well as facilitate collaboration within the team.

Knowledge and experience

• Master’s degree, preferably in humanitarian action, management, social sciences, international relations, research, or international development.
• Bachelor’s degree with an additional 2 years’ experience will be accepted instead.
• At least 5 years country/regional or headquarters experience in international organisations with at least 2 years of management experience. Experience in the humanitarian sector is essential.
• Demonstrated experience leading fast paced international projects and multi-disciplinary, multinational teams in complex environments.
• Knowledge of project management tools and approaches.
• Knowledge and experience in working with analytical projects will be a strong asset.
• Proven ability to deliver against targets and meet deadlines within a short timeframe.
• Excellent computer skills and knowledge of MS Office as well as different data processing and project management software (e.g. Airtable, Miro, etc)

Language and communication

• Very strong communication skills, both written and verbal, including active listening, respectful communication, and knowledge and adaptation to different communications styles and preferences within the team.
• Fluent written and spoken English required.

Behavioural competencies

• Result-oriented and problem solving
• Collaborative and willing to work actively with other people
• Takes initiative and ownership of their work and the work of the team
• Attention to detail
• Flexible and creative

Operate in line with the ACAPS values
We share and strive to maintain the values of agency, candour, integrity, diversity, evolution, ambition, and collaboration in everything we do. The post holder is expected to develop the position in line with these values. The ACAPS values live in the way we manage our teams, create our content and engage with stakeholders.

We are an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

Working environment

In ACAPS, we provide an office space for team members to gather, share ideas, and get to know one another. We find that these unscheduled moments of interaction help foster a great culture and allow for more moments of collaborative inspiration. Many of us also work from home or other ‘out of the office’ locations, splitting our time between home office and ACAPS office. We feel going to the office should be something you want to do, not have to do.

Why Join Us?

• Innovative and Dynamic Environment: Be part of an organization that is shaping the future of the humanitarian data landscape, with innovative solutions, in a supportive and dynamic workplace.
• Collaborative Culture: Work with a diverse team of talented professionals who are passionate about making a difference.
• Impact: Contribute to meaningful projects that have a real impact on the humanitarian responders and affected population.