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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
The Bewonder* team are recruiting for a Customer Experience Strategy Associate to join the creative consultancy at this exciting time.
This role is responsible for the delivery of customer experience products and services as part of various client customer experience strategies.
The key areas of focus are:
Candidate Background
This role would suit someone who has a background in or exposure to the management of commercial real estate. They would ideally understand and appreciate the day-to-day operational challenges for managing agents, occupiers, property owners and community activation.
They will have had exposure to customer experience, in particular voice of the customer, as well as customer journey mapping, wishing to further their career within the discipline.
They will have a proven track record of passion for customer experience with a determination and drive to act on their own initiative.
Principle Responsibilities
The Customer Experience Strategy Associate will be responsible for, but not limited to, the following:
Qualities & personal attributes
Location:
On-site –London, GBR
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email EMEATA@jll.com or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
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