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Systems Integration, Inc. is hiring Tier 1 Call Center Representatives to begin work in Annapolis Junction, MD. Must be available to work between 4:30am to 9:30pm EST (7) days per week, 365 days per year. Shift schedules are 4:30am to 1pm and 1pm to 9:30pm including weekends and holidays.
Customer Service Representatives will be able to confer with customers by telephone to provide information and research to resolve questions. They will verify that appropriate responses were provided to resolve customer inquiries and keep detailed records of customer interactions. Representatives can use Customer Relationship Management (CRM) software and research extensive commercial and government databases.
Work Authorization/Security Clearance
The successful applicant will have:
SII is an equal opportunity employer, offering competitive pay and performance-based incentives, including paid vacation, 10 paid holidays per year.
For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.
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