Customer Service Representative – $20/hr in Nashville, Tennessee

Interviews will be onsite the week of February 10th and February 17th

Job Details:

• Our client is hiring for 20 customer service representative openings in Hermitage, TN. THIS WILL BE FULLY ONSITE

• $19-$20/hr will be the pay rate

• CANDIDATES MUST be open to working 7am-6pm and will be put on an 8 hour shift during that window of time

Shift 1 = 7am-4pm Mon-Fri

Shift 2 = 8am-5pm Mon-Fri

Shift 3 = 9am-6pm Mon-Fri

Job Description:

• The CSR’s will make outbound calls related to hail damaged automobiles.

• They will work in a high-volume call center environment making and taking 100 -110 inbound/outbound calls from insurance members with damaged automobiles.

• These calls will last 3-5 mins each. The purpose of the call is to contact an insurance member, help them with their hail claim and schedule their repair.

• These CSR’s will schedule an estimate for damage with an adjustor and walk the claimant through the process to get their automobile repaired timely.

• They will explain the program from estimate, repair scheduling, auto repairs, rental car, etc.

• Not only will calls me made and received but they will also answer questions via website-chat as well.

Qualifications: MUST HAVE

• Strong customer service/call center experience. Minimum of one year

• Ability to handle 80+ calls a day

• High School Diploma or GED

• Familiar with working on dual monitors

• Comfortable being held to performance metrics

• Microsoft office application experience

Pay and Benefits

The pay range for this position is $20.00 – $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Nashville,TN.

Application Deadline

This position is anticipated to close on Feb 20, 2025.

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.