Customer Support Agent | Email Team

If you enjoy customer service and prefer communicating over email instead of phone, this
Customer Support Agent position may be the perfect fit for you!

A
legal administration firm in Downtown Seattle is seeking a Customer Support
Agent to guide emailers through the class action lawsuit process. You’ll play a vital part of helping customers qualify for a share in the settlement by responding to inbound emails, answering questions, and providing information.

This is a full-time, temp-to-hire position with an employer who
invests in your success – they provide paid training and multiple paths for
career advancement!

Customer Support Agent
Job Duties:

• Answer and respond to email communications
• Provide information about legal case settlement details, payment
  notifications, and more
• Respond using scripted, legal information while providing friendly and professional communication
• Speedy and accurate data entry

People who are passionate about customer service and have strong computer skills will thrive in this role!

Schedule: Monday-Friday, 8:00am-4:30pm

• Email Customer Support Agents work in-office full-time

Customer Support Agent
Qualifications:

• 1+ years of relevant office-based experience such as customer service, administrative, or legal experience
• Computer proficient and strong technical skills
• Strong written communication (spelling and grammar)
• Speedy and accurate data entry

Pay: $21- $23/hr

Benefits offered by TERRA to employees on temp or temp-to-hire assignments:

• Medical, Dental, Vision
• Virtual Care
• Life, Critical illness, Accident, Long and Short-Term Disability Insurance
• Identity Theft Protection
• 401(K) Retirement Plan with Employer Match
• Commuter Benefits
• Potential to qualify for up to 6 Paid Holidays

Location: Seattle (Easily accessible by bus. One block away from the Light Rail and several bus lines drop off outside the front door!)

If you are interested in this Customer Support Agent position, apply now or call 206-453-2852 to speak
to someone right away!

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