Digital Services Team Lead – Calgary, AB

Job title:

Digital Services Team Lead – Calgary, AB

Company

Trane Technologies

Job description

At and through our businesses including and , we create innovative climate solutions for buildings, homes, and transportation that challenge what’s possible for a sustainable world. We’re a team that dares to look at the world’s challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.This role will support our admin, training and safety for the following provinces: Alberta, Saskatchewan, Manitoba.The successful candidate can reside in any of the following cities: Calgary, Saskatchewan, Winnipeg, Edmonton.What’s in it for you:Join us in our mission! As a global leader in creating comfortable, sustainable, and efficient environments, it is our responsibility to prioritize the planet. At Trane Technologies, sustainability is not just how we do business, it is our business. Are you ready to embrace the world’s challenges and see impactful possibilities? Do you want to contribute to a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what is possible for a sustainable world.If this sounds exciting to you, read on to learn more about who we are and what we believe in:

• We include and uplift one another: We believe in providing equal opportunities and building a diverse, inclusive, and respectful culture. We support and care about the success and well-being of others.
• We work today for a sustainable tomorrow: We believe that what we do has the potential to change the world. Together, we strive every day to create a lasting and positive impact on the planet.
• We do what’s right, always: We offer significant benefits, competitive compensation, learning and development solutions, and rewarding career opportunities. We are deeply committed to the well-being and safety of our employees.

Trane Technologies is hiring a Digital Services Team Lead to join our team. In this role, you will be Responsible for training and developing Digital Services Technicians, providing technical advice and offering guidance.What you will do:

• Support a team of technicians in their technical training and development.
• Assist Digital Services Regional Manager with recommendations for workforce planning.
• Provide ongoing training to technicians to enhance their technical skills.
• Ensure the career development of technicians by identifying growth opportunities and supporting their professional goals.
• Ensure the team has the necessary equipment to effectively perform assigned tasks.
• Provide safety training to the team and ensure compliance with safety standards.
• Facilitate communication between the team and clients to ensure quality customer service.
• Ensure technicians meet deadlines and project requirements.
• Conduct regular performance evaluations of technicians and provide constructive feedback to foster their development.
• Act as the primary point of contact for technician issues or concerns.
• Collaborate with other teams and departments to ensure effective project coordination.
• Participate in management meetings to discuss progress, challenges, and improvement opportunities.
• Contribute to the development of strategies and action plans to enhance team performance.
• Ensure compliance with company policies and procedures.
• Utilize advanced analytics and artificial intelligence systems to optimize buildings.
• Responsible for servicing assigned equipment and projects and ensuring customer satisfaction.
• Use hand tools and interpret drawings, plans, and specifications to diagnose and perform repairs.
• Analyze, diagnose, and repair customer systems and equipment.
• Perform preventive maintenance, site reconnaissance, replacements, and modifications as needed or requested by customers.
• Prior to work and repairs on-site, review equipment layout, anticipate difficulties, gather necessary materials, and coordinate work as needed.
• They represent the company by serving as direct contact with customers.
• Provide training to customers.
• Provide sales leads to account managers.
• Identify parts to order for jobs and timing for placing orders.
• Document material, parts, work, and all costs associated with each task and return unused resources.
• Provide documents and reports within prescribed deadlines.
• Keep knowledge up to date on installation, maintenance, operation, service, and repair of Trane products with ongoing training provided by Trane.
• Read and interpret specifications, drawings, and product and building designs.
• Provide technical support to customers.
• May be required to supervise apprentice technicians.
• Occasionally travel with overnight stays may be required.
• Must be available for overtime and/or weekend work as needed.
• Other duties may be assigned.

What you will bring:

• Technical diploma in the field of building mechanics, refrigeration, or industrial automation, and a minimum of five years of experience in a similar position, or an equivalent combination of work and education.
• Strong communication skills.
• Mathematical aptitude.
• Reasoning ability.
• Driver’s license.

Physical Efforts:The physical efforts described below represent the efforts required when performing tasks related to the position. Reasonable accommodations may be provided to individuals with disabilities who are unable to perform the primary tasks.The position holder must frequently stand and walk, use hands to feel and manipulate, speak, and listen. They may occasionally walk, reach, bend, kneel, squat, or crawl. They may also occasionally sit. They regularly lift and move objects weighing up to 10 pounds, frequently lift objects weighing up to 40 pounds, and occasionally lift objects weighing over 40 pounds. This position requires the ability to see up close, far away, and around oneself, distinguish depth and colors, and focus.Work Environment:The work environment characteristics described below represent those encountered by employees when performing tasks related to their position. Reasonable accommodations may be provided to individuals with disabilities who are unable to perform the primary tasks.This position requires working outdoors, in mechanical rooms, and potentially in extreme conditions and temperatures. During the course of duties, the employee is often exposed to moving mechanical parts, heavy equipment, precarious and elevated locations, wet conditions, airborne vapors and particles, vibrations, and risks of electrical shocks (high voltages). They may occasionally be exposed to toxic or caustic chemicals. The noise level in the work environment is typically high.Equal Employment Opportunity:We are committed to achieving a diverse workforce that reflects our communities. We provide equal employment opportunities. All qualified applicants will be considered for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, protected veteran status, or any other legally protected status.

Expected salary

Location

Calgary, AB

Job date

Fri, 06 Dec 2024 02:57:02 GMT

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