Job Description

Company Overview

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.

The Opportunity

Fidelity is looking to serve the wealth needs of Canadian’s by bringing the full-strength of our organization to discretionary managed solutions. That means combining our world class research and investment management expertise to help our clients accomplish their wealth goals.

As a privately held company, we’re able to take a big-picture, long-term view of the world and its markets. This gives us the opportunity to provide unique insight to our clients, extensive thought leadership to the marketplace and uncommon opportunities to our employees.

The Director of the Managed Accounts Portfolio Services Group (PSG) will be responsible for running the day-to-day discretionary investment management operations of Fidelity’s emerging businesses, including Wealth and Private Wealth. The PSG acts as a conduit between the Relationship Managers, Portfolio Managers and other business areas including but not limited to trading, compliance, fund accounting and investment operations teams. This successful candidate will be responsible for managing a team of Analysts and supporting the day to day needs of various investment professionals within Canada and working closely with leadership to develop new products and deliver industry best-in-class wealth solutions. They will also be responsible for producing client portfolio commentary, attribution and market insights and research.

A core objective of this role is to support daily investment and trading operations of the Wealth and Private Wealth teams. This includes reconciliation, account setup, portfolio assignments, KYC and suitability oversight, trade modeling and trade settlement. It also includes facilitating investor requests such as deposits, withdrawals, PACs/SWPs as it impacts account management.

What You’ll Do

• Deliver effective oversight and control of market related portfolio activities to mitigate risk and deliver superior investment results.
• Work dynamically with our relationship managers, and partners across the firm on trading, settlements, new accounts, reconciliations, security master, and related activities.
• Lead the PSG team to ensure service level agreements (SLAs) are met when dealing with client requests
• Ensure team accurately documents all interactions and trading activities to adhere to high standards
• Coordinate with Fidelity’s compliance, risk and legal departments on discretionary investment operations to ensure regulatory and legal obligations are met or exceeded for our clients.
• Lead best practices around FIC’s legal and regulatory obligations to support relationship managers around ‘KYP’ obligations
• Build an effective workforce by identifying, hiring and deploying the right talent to meet business needs.
• Coach, evaluate, develop and reward individuals to engage and retain high-performing talent.
• Develop and maintain strong relationships with internal/external investment management business partners (i.e. Trading, operations, capital markets, relationship managers, dealer compliance) on matters as necessary, including assisting with resolution of issues.
• Solicit and listen to partner feedback to understand their objectives and key priorities.
• Build and maintain strong working relations with assigned investment staff and relationship managers.

What We’re Looking For

• 7 years of relevant work experience
• Bachelor’s degree with a concentration within business administration, finance, economics or another related field or equivalent work experience
• Significant exposure to portfolio management, trading, compliance and/or investment operations for an asset manager or related entity
• Analytical/programming experience
• Advising Representative Ontario Securities Commission (OSC) is a must have requirement
• CFA or CIM is a minimum requirement
• Previous experience in a similar investment operation and or portfolio services role is nice to have
• Experience as portfolio trader or similar investment operations and portfolio services role is an asset

What You Bring

• Proven strength in coaching/employee development
• Exceptional communication skills, analytical and technical knowledge; ability to articulate complex scenarios clearly and succinctly.
• Exceptional communication skills: ability to articulate complex scenarios clearly and succinctly
• Detail Oriented: take accountability to deliver on the key priorities of the business and build a clear plan to ensure success
• Exceptional ability to handle a variety of tasks simultaneously and efficiently
• Advanced knowledge of middle- and back-office operations, procedures, and policies
• Extensive experience working with complex software applications in the financial services industry that support portfolio management, trading, and compliance e.g., DataPhile, Harmony, Bloomberg, etc.
• Solid understanding of product structures and investments covering multiple asset classes (equity, fixed income, alternative funds)

Fidelity Benefits and Perks!

• Competitive total compensation package
• Opportunity to participate in Fidelity profit-sharing program
• Company contributes into your RRSP, without a matching requirement from you
• Health benefits and coverage, with no requirement for employee paid premiums, including up to $5000 for therapy
• Health Care Spending Account
• TELUS Health Virtual Care app
• Health and Fitness Reimbursement
• Up to $650 for home office equipment
• Generous time off policy
• 2 paid days annually to volunteer
• Access to over 11,000 training and development courses
• Tuition reimbursement
• Monetary awards for completing a required designation
• Annual dues reimbursement for professional designations
• Pregnancy/Parental/Adoption Leave – Fidelity will top-up to 100% of your salary for a period of 25 weeks

You will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.

Current work authorization for Canada is required for all openings.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at FidelityCanadaStaffing@fidelity.ca.

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following:

Awards

• Canada’s Top 100 Employers

o Greater Toronto’s Top Employers

o Canada’s Top Family-Friendly Employers

o Canada’s Top Employers for Young People

• Great Place To Work® Certified

o Best Workplaces for Inclusion

o Best Workplaces for Mental Wellness

o Best Workplaces for Today’s Youth

o Best Workplaces for Women

o Best Workplaces in Financial Services & Insurance

o Best Workplaces in Ontario

o Best Workplaces with Most Trusted Executive Teams

• LinkedIn Top Companies in Canada
• Human Resource Director (HRD) – Best Place To Work

o HRD – 5-Star Benefit Program

o HRD – 5-Star Diversity & Inclusion Employer

Designations

• Canadian Compassionate Companies – Certified
• Benefits Canada’s Workplace Benefits Award – Future of Work Strategy
• TalentEgg National Recruitment Excellence Award – Special Award for Diversity & Inclusion in Recruiting
• Canadian HR Reporter’s Most Innovative HR Team

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