Field Executive Education Manager – Clinique & Origins – Canada East (ON/QC / Maritimes)

The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.

Description

The Field Executive Training Manager helps Field employees cultivate their training skills and knowledge. They provide complete training to the Field on brand product, artistry and services in order to prepare the Field to deliver brand education. In addition, the Field Executive Training Manager will evaluate the Field’s expertise through certification process to oversee training quality for the brand. The Field Executive Training Manager will deliver advanced specialized brand trainings and Seminars, as needed to drive Retail Sales.

• Create a quarterly training plan that aligns Field training needs with business goals and budget.
• Teach Field Executives (All Markets) skills such as product expertise, artistry, application and service experiences.
• Train Field Executives (All Markets) through meetings and on-the-job training to deliver education content created by the brand for all channels and target students.
• Train Field Executive & Trainers on content and delivery of instructor-led Seminars.
• Evaluate instructor-led training effectiveness of Field Executive & Trainer and provide development feedback to their supervisor as part of the Performance Management plan.
• Train new hires as well as help veteran employees improve upon existing skills in areas of brand education.
• Assess Field’s training effectives to ensure incorporation of taught skills and techniques into field coaching and training. Conducts specialized brand trainings for POS staff, as needed.
• Stay abreast of new trends and training tools in employee development.

Qualifications

• Minimum 5+ years of experience
• Bilingual English and French (written & oral)
• Excellent presentation skills
• Strong facilitation skills
• Comprehensive knowledge in the area they are training (product, artistry, service experience)
• Must be able to demonstrate the skills they teach themselves
• Good personal and observational skills to assess Field understanding and progress
• Basic computer skills with ability to work in Excel + PPT
• Administrative skills and basic budget management.

Pay Range:

Anticipated Base Salary Range $60,000 to $99,000 (Depending on qualifications, skills, experience and/or budget), based on a 40 hour work week (range to be scaled accordingly). In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays and vacation time. In addition, the Company maintains highly competitive incentive compensation programs (role eligibility may vary based on terms of the respective plan(s)).

You may be eligible to participate in the applicable Commission/Bonus Plan, under the plan guidelines in effect at the time of hire. Additional details regarding the commission plan will be provided as part of your onboarding.

Equal Opportunity Employer

We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.

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