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The Front of House, Bar and Events Manager will be responsible for the pool of casual Front of House and Duty Management staff. They ensure the team are well trained and motivated to deliver excellent customer service, maintain the premises and ensure the timely running of the daily programme. They will oversee the administration of the department – creating rotas, maintaining stock levels and monitoring bar income and expenditure. The Front of House, Bar and Events Manager will also act as Duty Manager on shift as required.
Working alongside the Box Office and Technical departments under the direction of the Head of Operations, the Front of House, Bar and Events Manager is responsible for ensuring the best possible experience is given to audiences and event hires attending the theatre.
This role will be responsible for the generation of revenue through events, commercial partnerships and community engagement. They will be proactive in seeking out new opportunities and building positive relationships for the business. They will manage and generate all rehearsal and commercial building hires.
The ideal candidate will have proven managerial experience in a Front of House or Bar environment whilst having a demonstrated experience of generating revenue through events.Additionally, they will be proactive in supporting the operational management of the London building.
Above all, they will have a positive, can-do and proactive attitude. They will be able to use their own initiative to generate new opportunities for the business. They will be highly personable and skilled in relationship management.
Please note, this role is based in our London venue and although travel to Edinburgh as part of the Fringe may be offered, this role will be expected to spend the majority of August in London.
For more information and to make an application please download the Role Pack below.
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Job: Front of House, Bar and Events Manager
Organisation: Pleasance Theatre Trust
Postcode: N7 9EF
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