The Hospitality Aide is responsible for non-direct care activities which may include, but not limited to: passing ice, bed making, and passing trays to residents who are able to feed themselves. These tasks should be performed under the direct supervision of a licensed nurse to assure patient safety and attain or maintain the highest practicable physical, mental, and psychosocial well-being of each patient in accordance with all applicable laws, regulations, and Life Care standards
Education, Experience, and Licensure Requirements
High school diploma or equivalent
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
Pass ice, water, and distribute snacks to residents and clean nourishment refrigerator(s) and cart(s)
Assist with passing and retrieval of meal trays to cognizant residents and assist with cleaning of dining areas after meals
Make unoccupied beds and change bed linens
Organize residents’ drawers and closets and label all personal items
Organize shower rooms and clean utility rooms as well as ensure adequate inventory
Provide 1:1 attention to cognitively impaired residents
Deliver residents’ mail
Transport wheelchair bound residents to and from rooms
Respond to call lights promptly
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
Lift 35 lbs floor to waist, lift 35 lbs. waist to shoulder, lift and carry 35 lbs., and push/pull 35 lbs.