Hospitality Associate

Operating Title Hospitality Associate

Long Classification Title Food Service Assistant

Campus Location Durham

Department UNH Philbrook

Summary of Position 

Perform various tasks related to the production and service of cold food and beverage items according to recipe; ensure positive guest experience in designated areas while maintaining standards of cleanliness and safety.

This is an essential staff position in Hospitality Services and is necessary for food production/service operations through weather or other emergency conditions.

Acceptable minimum level of education HS or equivalent

Acceptable minimum years of experience None

Additional Job Information 

Posting Number PS4985FY25

Other minimum qualifications 

1. Ability to multi-task and self-prioritize.
2. Must be able to wear and use appropriate personal protective equipment, as necessary.
3. Must be able to work a flexible schedule to include nights and weekends.
4. Must be able to physically meet the demands of the position including lifting, bending, twisting, pulling, and pushing loads up to 50lbs.
5. Additional Preferred Qualifications
6. 1 Year Experience
7. ServSafe Certified
8. Knowledge of food service techniques, sanitation, and safety.
9. Must have a guest service passion and the ability to work with diverse teams.

Salary InformationSalary is complemented by a comprehensive benefits package which includes medical, dental, retirement, tuition, and paid time off.

Quicklink for Posting https://jobs.usnh.edu/postings/64083

Percent Time Information (FTE) 0.76

Grade 05

EEO Statement 

The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

Institution Information 

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire’s lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

The UNH Diversity Resource Guide with information and programming available in the seacoast area, New Hampshire, and the region can be found here: https://www.unh.edu/hr/diversity-resource-guide

Posting Date 11/14/2024

Open Until Filled Yes

Closing Date 

Posting Open to Internal Candidates Only? No

Interested Internal Candidates Exist? No

Job Category Hourly Staff (Non-Exempt)

Appointment Type Regular

If TERM position provide projected end date 

Equipment/Instruments 

• Thermometer
• Char broiler
• Brick oven
• Fryolator
• Griddle
• Steamers
• Ovention oven
• Combi oven
• Rationale oven
• Rotisserie oven
• Impinger conveyor oven
• Dough sheeter
• Knives
• Warmers
• Mongolian Grill
• Pasta re-thermalizer
• Stir-fry wok
• POS system and Turnstiles
• Coffee urns and unit
• Meat Slicer
• Food Scales

Drivers License and Physical Requirements. Please check all items that apply. None applicable

Duty/Responsibility 

Present offerings designated in standard or cycle menus in accordance with standardized recipes. Operate full line of equipment, or POS system, as directed to include listed equipment in description. Maintain cleanliness of kitchen/service equipment.

Duty/ResponsibilityAssist fellow associates with food service ensuring timely guest flow to meet department standards of hospitality. . Interact with guests whenever appropriate to ensure we are providing the best possible hospitality experience. Inform management of customer impressions and suggestions.

Duty/ResponsibilityMonitor product quality as directed, to include patron counts, presentation, temperature, and sanitization standards. Maintain records of patron count, temperature, food consumed, returned, or discarded as required. Inform management of customer impressions, suggestions, and equipment failure.

Duty/ResponsibilityComply with state and local health codes. Maintain, report, and correct sub-standard safety and sanitation practices. Responsible for wearing and laundering provided departmental uniform, per Hospitality Handbook. Maintain a level of flexibility to address departmental needs, including changes in work area, operation, or assigned duties within Hospitality Services. Willingness to alter schedule temporarily if needed to support a high level of guest service. Working with co-workers and student employees in a respectful and well-mannered way as required by the UNH Hospitality Handbook. Perform other duties as assigned.

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