Hospitality Associate I

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Applied Medical is a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion. Our company has been developing and manufacturing advanced surgical technologies for over 35 years and has earned a strong reputation for excellence in the healthcare field. Our unique business model, combined with our dedication to delivering the highest quality products, enables team members to contribute in a larger capacity than is possible in typical positions.

Position Description

As a Hospitality Associate I, you will be responsible for working within the framework of a team and performing the following activities:

• Understand and follow Applied Medical’s Quality Systems (QS) per training.
• Read, write, speak and comprehend English.
• Understand and comply with safety rules and Company policies
• Lead the daily operations of Quick Bites Cafe and related services.
• Execute routine duties, such as operating the cashier, stocking products, and providing customer service.
• Maintain workspace cleanliness and increase productivity.
• Review daily food service reports to maximize efficiency and control waste.
• Communicate all inquiries and issues to the manager and other leads.
• Capable to execute or learn the current point of sales program.
• Uphold the high standard of Quick Bites Cafe by performing necessary tasks, such as checking stock, rotating items, completing product sales, maintaining presentation, and aiding the customer journey.
• Assist with food packaging for both the Quick Bites Cafe and the Family Dinner program, as well as light kitchen prep work as needed.
• Ensure clean and efficient work areas.
• Conduct station and kitchen breakdown.
• Sustain store cleanliness with attention to opening and closing checklists.
• Label and store food in accordance with procedures for end of shift.
• Read, support production of, and execute the daily catering schedule.
• Support Hospitality programs utilizing time management to provide service during operating hours of the cafe and family dinner packaging and dinner pick-ups.
• Exhibit proper sanitation, cleanliness and safe food handling practices per the California health code.
• Additional Hospitality related tasks as deemed necessary by the Management team.

Reasonable Accommodation Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Position Requirements

This position requires the following skills and attributes:

• High School Diploma or equivalent required.
• Food handlers certification required (renewal upon hiring if needed).
• Minimum two years of experience working in a restaurant, catering, or hotel setting is preferred.
• Minimum two years of proven cashier and frost of house experience is preferred.
• Ability to read and comprehend instructions and correspondence, including recipes, order sheets, and schedules.
• Outstanding interpersonal capabilities, exuding professionalism, warmth and approachability.
• Enthusiastic team-based work ethic with a customer-focused, service-oriented mindset.
• Working knowledge of sanitation, cleanliness and safe food handling practices per the health code.
• Adaptable and remain calm under pressure.
• Exhibit exemplary customer service techniques with strong communication skills.
• Skilled at multitasking in a fast paced environment and working under strict deadlines.
• Possess basic knife and food displaying skills, as well as an awareness of cuisines and ingredients.

Benefits

• Competitive compensation range: $19 – $24 / hour (California).
• Comprehensive benefits package.
• Training and mentorship opportunities.
• On-campus wellness activities.
• Education reimbursement program.
• 401(k) program with discretionary employer match.
• Generous vacation accrual and paid holiday schedule.

Please note that the compensation range may be adjusted in the future, and bonus and incentive compensation plans may apply.

Our total reward package reflects our commitment to employee growth and well-being, as we invest in your development and offer a range of benefits designed to enhance your career and life.

All compensation and benefits are subject to plan documents and written agreements.

Equal Opportunity Employer

Applied Medical is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (including pregnancy, childbirth, breastfeeding and related medical conditions), or sexual orientation, or any other status protected by federal, state or local laws in the locations where Applied Medical operates.

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