Hospitality Manager- Memoir New Orleans

Schulte Hospitality Group is seeking a dynamic, service-oriented General Manager to join our team! SHG is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

What’s in it for you? When you join SHG you’ll be part of a team committed to an inclusive, employee-focused workplace that is invested in your development. We want you to feel engaged, empowered, and excited to grow with us. After all, we believe our greatest and most valuable asset is our people! SHG provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company and a robust benefit package including, but not limited to:

Work Today, Get Paid today, with Daily Pay!

Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!

Multiple Health Insurance and Life Insurance options

401k Plan + Company Match

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

Our Company: Schulte Hospitality Group is a division of Schulte Companies, a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restauranteurs operating more than 200 locations across 38 states and 3 countries. Our portfolio includes a wide array of reputable brands like Marriott, Hilton, IHG and Hyatt as well as many unique, independent, boutique and lifestyle properties and restaurants.

JOB DUTIES AND RESPONSIBILITIES

Managing budgets and financial plans and controlling expenditure 

Oversees hotel operations under the direction of the General Manager 

Ensures overall guest satisfaction to drive brand metrics 

Ensures compliance with brand standards  

Maintaining statistical and financial records 

Setting and achieving sales and profit targets 

Recruiting, training, and monitoring staff 

Planning work schedules for individuals and teams 

Meeting and greeting customers 

Dealing with customer complaints and comments 

Addressing problems and troubleshooting 

Ensuring events and conferences run smoothly 

Supervising maintenance, supplies, renovations, and furnishings 

Dealing with contractors and suppliers 

Ensuring security is effective 

Carrying out inspections of property and services 

Ensuring compliance with licensing laws, health and safety, and other statutory regulations 

Perform various other duties as assigned to meet business objectives 

EDUCATION AND EXPERIENCE

Minimum of two (2) years’ experience as an Assistant General Manager  

Bachelor’s Degree in Hospitality Management or Business preferred. 

KNOWLEDGE, SKILLS AND ABILITIES

Ability to communicate effectively verbally and in writing 

Demonstrated ability to lead a team 

Excellent attention to detail 

Financial savvy 

Proficient in Microsoft Office 

• The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company’s Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.
• Schulte Hospitality Group is an Equal Opportunity Employer.

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