Hospitality Operations Intern

About IMG Academy

Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world’s leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences:

• Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla.
• Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance
• Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches

The Hospitality Operations Intern will plan, coordinate, and execute camp operations with a rotation in Front Desk, Housekeeping, Food & Beverage, and Housing.

Position Responsibilities

• Provide and create a memorable experience for campers by delivering high level of service from arrival to departure
• Become familiar with Hospitality operations, with a focus on camp, by rotating through all key positions in the Hospitality Department
• Participate in a shadow program with department mentors who will guide you through day-to-day responsibilities, standards, and procedures
• Business review to become familiar with industry best practices
• Assist and train in line level positions to support rotating department schedules
• Sits on camp check in committee to gain insight and give updates on weekly camp data
• Adheres to all company policies, procedures, and business ethic codes
• Other duties as assigned

Knowledge, Skills, and Abilities 

• Coursework and/or strong interest in Hospitality, Marketing, sports, Business / or related events field experience
• Knowledge, experience, and passion for hospitality
• Excellent written and oral communication skills
• Demonstrated experience or passion to learn event operations at a professional level
• Ability to multi-task
• Strong organizational skills
• Desire to work collaboratively with colleagues

Important Dates:

• February 14th: Applications close
• June 9th: Internship starts *subject to change
• August 1st: Internship ends *subject to change

Recruitment Process:

1. Tell us your story. In addition to your application and resume, please attach a word document and in 300 words max, share why you’re interested in the role. What are the unique perspectives, abilities, and qualities you would bring to the role? What do you hope to learn?
2. Video Interview with a Recruiter. If selected for next steps, you will be contacted by the recruiting team to schedule a video interview.
3. Video Interview with the Hiring Manager. If selected to move forward, you will meet with the hiring manager and potentially 1-2 additional team members.
4. Offer or Decline. If selected for the position, a recruiter will call to extend an offer. If you have not been selected, a recruiter will reach out to let you know.

Background Requirements:

• Requires a background check upon offer
• Requires a drug test upon offer

Don’t meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Get to know us better: 

www.imgacademy.com

www.imgacademy.com/careers

IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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