Hospitality Valet Attendant – Chicago, Illinios

The Spirit of the Position: 

The Valet Attendant plays a significant role in the company’s success. They are the first person our clients and customers see upon arrival and the last person they see when they depart. A warm welcome, smiling face, and professional demeanor are paramount. 

Details

The LAZ Hospitality silo is a unique team within LAZ Parking dedicated to growth through operational and financial excellence. The Hospitality team specializes in Hotel Partnerships nationwide and excels at developing relationships through training, human connection, and career development for our employees and partners. 

What Will I Do? 

• Help direct traffic to keep the flow of cars clean and organized, all with a smile on your face!
• Welcome guests upon arrival and departure.
• Greet all customers by name, take care of their needs, and develop a rapport with each person driving up to your stand.
• Open and close doors for every customer upon arrival and departure.
• Assist guests with luggage from the vehicle to the vehicle as necessary.
• Turn off each car and remove the keys.
• Provide each customer with a valet ticket and provide a retrieval process.
• Park and retrieve cars like a champ. This means carefully, efficiently, and promptly.
• Must be able to work with or without supervision.
• Promote extraordinary customer relations. Smile, go above and beyond, and make them love LAZ Parking when they meet you.

You Are: 

• Dynamic. You’re charismatic, energetic, and happy to help however you can.
• Dependable. Responsible is your middle name. You never disappoint because it’s not in your nature.
• Experienced in the hospitality industry (Parking, Restaurants, Hotels, etc.).
• A good driver with a valid driver’s license and driving record to prove it. You don’t speed and are cautious – ESPECIALLY with other people’s property. You can also drive a standard transmission. Vroom, vroom!
• Good under pressure. You don’t fold and get overwhelmed easily. Instead, you prefer chaos so you can kick its butt.
• Good at communicating and can quickly speak, read, and comprehend English.
• A team player. You’re open to different opinions and can help motivate your team.

Requirements: 

• High school diploma or GED preferred.
• Strong customer service experience.
• Valid driver’s license and 2+ years’ experience
• Parking and hospitality industry experience is preferred but not required.

Physical Demands: 

• Willingness to work in the elements — heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least 50 pounds.
• Ability to stand, walk, and run for extended periods.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions. 

Benefits:

• Team Atmosphere
• Growth Opportunities
• Pay Activ – On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support you, free of charge. 

• Health Coaching & Resources One-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP) you and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Full-Time Benefits: 

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability
• After six months of employment, working at least 25 hours, on average, per week – part-time employees are eligible for full-time benefits.

FLSA Status: Non-Exempt, Tipped 

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used to limit or exclude any applicant’s consideration for employment on such grounds. 

LAZ Parking participates in E-Verify 

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