Leasing Manager (77001)

The Leasing Manager is an onsite leader who will be responsible for driving the property’s leasing and marketing efforts. This invaluable role will collaborate with the General Manager to ensure the property’s events and campaigns are targeted, creative, aligned with the PeakMade Canada brand and executed appropriately. You will work closely with your team to achieve established revenue, occupancy, resident, and retention goals. You will be responsible for managing leasing staff, organizing training, certain administrative duties and serving as a property leader as it relates to leasing & marketing.

Who You Are:

• A Moment Maker. You take everyday experiences and make them exceptional for your customers. You can build rapport and make authentic, genuine connections. You treat your team and residents with respect.
• Creative. You think outside of the box and can initiate and implement unique marketing strategies that positively impact your community.
• Flexible. You are able to adapt and manage through a fast paced, constantly changing environment.
• A Leader. You have the ability to lead by example, own your role and demonstrate the Peak mindsets in every situation you come across.
• Technologically Proficient. You are highly proficient with social media platforms and can navigate through Microsoft Office and property management software with ease.

Essential Duties & Responsibilities:

Leasing and Operations:

• Hire, lead and develop full time and part time leasing staff; Assisting in the recruiting, interviewing, onboarding and development process.
• Provide excellent customer service and serve as an example to the team as a representative of Peak and your property.
• Supervise the planning, preparation, and implementation of lease up events, renewal parties, property events, competitions, and Resident Programs.
• Give informative property tours to potential prospects onsite and create value add by anticipating needs and addressing concerns the customer has not even thought of yet.
• Lease and renew beds/apartments via in person, on the phone or online.
• Assist with all move-out and move-in events as well as collect deposits and/or fees associated with move-in (as necessary)

Digital Execution:

• Regularly using the following apps – Instagram, Facebook, Microsoft Office, Lightroom, VSCO, Canva and other creative apps.
• Keep an up-to-date and fresh look on all property social media platforms.
• Utilize Canva to create and generate visually appealing flyers, social graphics, and videos to promote the lifestyle at your property.
• Conduct online reputation management through applicable platforms.

Sales and Marketing:

• Assist with the development and execution of annual marketing plans within budget.
• Utilize knowledge of trending marketing techniques and think outside of the box to impact sales and leasing efforts, specifically related to college students.
• Utilize the established sales and marketing strategies to increase property traffic, maintain closing ratios, and achieve budgeted occupancy.
• Maintain accurate and current prospect traffic and leasing data.

Qualifications, Skills & Abilities:

• Regular onsite presence is an essential function of this position and working full-time in office is required.
• High school diploma or equivalent required.
• 2+ years of leasing off campus student housing apartments considered an asset.
• Previous experience in a leadership role considered an asset.
• Experience using Microsoft Office and various social media platforms required.
• Communication skills that foster an environment of connection and belonging, teamwork and productivity.
• A passion for helping college students find their next home.

Requirements: A Police Criminal Record Check will be required as part of the pre-employment process.

Working Environment:

Physical Effort: Long periods of sitting. Lifting up to 14 kg.

Physical Environment: Office

Sensory Attention: Extended periods of exposure to light from computer screen.

Mental Stress: Time sensitive responsibilities, requiring prioritization and time management. Interaction with internal and external stakeholders responding to issues and solving problems.

Disclaimer: The information written in this job description indicates the general nature and level of work to be performed. This job description is not designed to contain or be interpreted as comprehensive of every job duty, responsibility, or qualification required by an employee assigned to this job. While employed in this position, an employee may be required to perform other assignments not listed on this job description.

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