Manager – Business Insights & Analytics

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Eli Lilly Services India Pvt Ltd

Neuroscience Team: Manager

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 39,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease. We’re looking for people who are determined to make life better for people around the world.

The LCCI (Lilly Capability Center India) Business Insights & Analytics team was started in 2017 with the objective of using innovative data mining and analytics to support business decisions to Marketing and Access functions in the US and ex-US affiliates (focused on in-line and pre-launch brands). This team has rapidly grown and currently comprises of more than 100 staff members, with varied backgrounds and skills across data management, data sciences, analytical techniques, pharmaceutical commercial operations, and business insights. The team provides analytics outcomes for driving decision making across Lilly’s Marketing, Sales, Payer Access, Medical Affairs, and a range of other functions.

To support these teams in their decision-making, a data and analytics team has been set up simultaneously in Indianapolis (HQ) and Bengaluru (LCCI). This team is responsible for setting up the data warehouses necessary to handle large volumes of digital streaming data, create meaningful analyses using that data, and deliver recommendations to leadership.

As part of the LCCI team, we have an exciting opportunity for the role of a Neuroscience Manager who will be an integral part of the HCP, HCO and Payer team within BI&A. The purpose of this role is to lead a team comprising of creative problem solvers who support analytical decision making of Lilly Neuroscience Brands in the US market to identify opportunities for driving growth, while always striving for process improvement and innovation. The ideal candidate should thrive in a fast paced environment, be focused on translating strategy to execution, demonstrate ability to prioritize key deliverables, and have strong collaboration and communication skills.

Core Responsibilities:

“Hands on” Project Execution & Delivery: 70%-time commitment

• Serves as trusted advisor by actively participating in various phases of the project including kick-off, methodology development, execution, insight generation and data visualizations
• Communicates with stakeholders to present the final outputs and provide recommendations
• Build and exhibit deep expertise on APLD datasets from external suppliers (LAAD, OneKey, DDD etc) and other internal/external data sources as needed
• Integrate and evaluate new data sources as needed as per business requirements
• Ensure high stakeholder satisfaction through consistent delivery of high quality, timely and insightful outputs throughout analytics value chain on various objectives

Project and People Management: 30%-time commitment

• Project Management

• Ensures quality, speed, value, and compliance throughout the analytics value chain
• Establishes project management for seamless project execution, prioritization and high-quality delivery from the team
• Supports creation and maintenance of standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function
• Facilitates shared learning forums to identify challenges and establish best practices across the team
• Continues to expand the analytical capability of the team by taking on more complex projects and delivering value
• Identifies improvement opportunities and implementation of analytical best practices

• People Management
• Lives the Lilly Leadership Principles: Connect with People, Be Determined and Drive Continuous Improvement
• Embraces and champion change
• Demonstrates ability to appropriately escalate when issues arise
• Identifies, recruits, and selects top talent; manages new-hire onboarding
• Monitors employee engagement and team health

• Utilizes myPM process to operationalize organizational goals for team members
• Partners with direct reports to create individual development planning/action planning
• Serves as trusted career advisor, and work with Functional Leadership and HR to identify career opportunities as appropriate
• Conducts effective one-on-one coaching sessions using the Lilly coaching framework by encouraging two-way dialogue and open feedback, listening actively, being flexible, and identifying knowledge, skill and performance gaps.

Required

• 8+ years of analytics experience with demonstrated ability to think strategically in an ambiguous environment in analytics
• 2+ years of experience in handling teams
• Experience in pharma industry is preferable
• Experience working on different types of analytics projects including patient journey analytics, dynamic targeting, segmentation, data driven market landscape assessment, launch tracking is strongly preferred

• Technical Skills
  • Strong experience in SQL
  • Strong experience in data visualization tools e.g. Tableau
  • Strong experience in R/ Python/ SAS
  • Strong knowledge of Anonymized Patient Level Datasets (APLD) and various US healthcare datasets like LAAD, DDD, OneKey, etc
  • Experience in HCP/ HCO targeting, segmentation projects
  • Advanced MS-office skills (MS-Excel and MS-PowerPoint)
  • Experience with AWS cloud services: Redshift, S3, Glue, Lambda, Quicksight, Sagemaker
• Soft Skills
  • Strong work ethic and personal motivation
  • Good presentation skills
  • Interpersonal and communication skills with ability to work across time zones
  • Ability to operate effectively in an international matrix environment
  • Strong stakeholder management skills
  • Strong team player who is dynamic and result oriented
  • Excellent verbal and written communication skills with the ability to effectively communicate analysis/ recommendations with business audience

Education:

• Undergraduate degree in a quantitative field (e.g. Engineering, Maths, or Statistics) from a Tier-I institution; MBA or advanced degree is a plus

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

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