Manager, Customer Business Development (Amazon-Canada)

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is a Hybrid Role: Employees are expected to work from our Mississauga office 3 days per week and may work remotely the remaining days.

Overview:

This role is responsible for direct Amazon account management representing Revlon Inc businesses for Amazon.ca (Canada).

This role will develop, execute and foster a collaborative business partnership across the Revlon Inc. Brand, Content, Analytics, and Media teams to delivers sales and profit objectives. Responsible for developing a long-term customer strategy enabling accelerated growth with expansion and broadening of Revlon’s eCommerce reach in the Canadian market.

Responsibilities:

• Build strategic customer relationships to understand and drive Amazon’s vision, key strategies and objectives.
• Develop and sustain best in class business relationships with Amazon account managers and decision makers to facilitate JBP. Responsible for completing Annual Vendor Negotiations as part of JBP process.
• Proactively partner with cross-functional commercial teams to align customer opportunities and risks to ensure fluid execution of the business plan.
• Collectively work and collaborate with eCommerce marketing to build digital strategies to optimize traffic, conversion, and recruitment.
• Ensure the day-to-day effectiveness of content display merchandising, navigation, search functionality, and product presentation to maximize the consumer experience.
• Collaborate with cross-functional partners (Marketing, Sales, IT, Supply Chain, Customer Service, Finance, Digital Media and Legal) to optimize Amazon’s growth and profitability, including merchandising planning, sales, and inventory.
• Proactively manage the P & L to ensure profit targets are attained
• Responsible for all annual, monthly, and weekly forecasting and tracking of necessary metrics including gross shipments, consumption, and profits utilizing customer information, current sales trends, and competitive analysis to deliver best in class accuracy. Includes forecasting of new products and gift sets.
• Identify and close distribution gaps in current assortment.
• Deliver annual financial, gross sales and consumption objectives.
• Effective management of Market Development Funds within corporate and budgetary guidelines.
• Work closely with eCommerce Marketing and Digital teams, to ensure Amazon’s programs are developed and executed effectively, including:
  • Utilization of digital assets, content, and tools
  • Product assortment, placement, pricing strategies, merchandising strategies
  • Acquisition/retention strategies through online marketing channels
  • Marketing strategies that ensure growth with profitable returns
  • Promotional calendars, ensuring all relevant promotion details are available and aligned with corporate policies.
  • Display and Search Media planning
• Provide ongoing tracking, analysis, and measurement of trends.
• P&L/budget management accountability.
• Establish analytics on performance of marketing activities to evaluate ROI and optimize future marketing programs.

Who you are:

• Bachelor’s degree in business, Marketing or related field required.
• 3-5 years sales experience, Amazon Vendor Central platform preferred.
• Experience successfully developing and executing Amazon strategies and business plans, in CPG/Beauty industries, with proven ability to deliver/exceed revenue growth and increase market share with e-Retailer.
• Experience building effective Customer Joint Business Plans and demonstrated strong negotiation skills.
• Solid understanding of Amazon business models and the ability to drive Amazon sales through innovative, effective, and cost-efficient marketing/merchandising programs and strategies and digital execution.
• Strong financial acumen and proven track record in building and managing a P&L.
• Advanced Excel/analytical skills
• Executive presence, strong communication/presentation and negotiation skills to interact with customers and management.
• Strong cross-functional collaboration skills to effectively partner with key cross-functional teams (i.e. Marketing, Supply Chain, IT, Customer Service, Finance, Legal, etc.).
• Demonstrated desire and ability to work effectively at both a strategic and tactical level in a fast-paced environment.
• Ability to innovate, influence and lead change internally and externally.
• Ability to travel, as required.

#LI-CH2

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in Canada.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the co-paid basic life insurance policy and short-term disability insurance. Other benefits offered to employees include but are not limited to the following: long-term disability, healthcare spending accounts, Employee and Family Assistance Program, Health & Fitness Reimbursement etc. Employees are also able to enroll in our Registered Retirement Savings Plan (RRSP) and Registered Pension Plan (RPP).

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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