Manager, Data Analytics in Toronto, Ontario

Manager, Data Analytics

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

The Manager, Data Analytics will help us generate insights, guide decisions and inform our interactions with our customers. Our roadmap has us making significant investments to move our data to the cloud and provide you best-in-class tools for analytics and reporting. Our team of professionals leads a community of practice where ideas are shared, and we learn from one another. We are growing to provide new and exciting career opportunities for talented data & analytics professionals like you.

Reporting to the Senior Manager, Data Analytics Chapter, the candidate will be directly responsible for wireless customer analytics and insights within an Agile Marketing team.

Responsibilities:

• Collect and extract data from multiple sources

• Innovate and define new data collection and analysis processes

• Drive enhanced integration, automation & efficiency around data and analytics

• Develop, transform and join multiple data sets to produce data assets that drive analytic insights and results reporting

• Identify patterns and trends in data sets

• Leverage data analysis and associated insights + results to help determine and recommend appropriate strategies and tactics for the wireless portfolio to drive financial results

• Analyze and interpret data on a continuous basis to produce actionable insights and results reporting to support Agile Marketing tests and knowledge base

• Report on analytic results and insights back to relevant team members in the business

• Perform ad hoc projects as required to support Agile Sprints planning and prioritization

• Share best practices & techniques with colleagues to help upskill other members of the team

• Participate and contribute to shaping the long-term roadmap and plan to evolve data and analytics capabilities within the organization

• Adopt and support Agile working model for the Analytics Chapter

Qualifications:

• An undergraduate business/statistics/economics/mathematics degree, Master’s degree an asset

• Minimum 3 years of relevant experience in analytic roles demonstrating an ability to derive actionable insights. Knowledge of telecom industry is a plus

• Strong proficiency in using Analytics & Reporting tools such as Tableau, Power BI, Databricks, Azure, and Snowflake

• Strong proficiency with coding languages to extract and analyze data (SQL, Python)

• Experience in data models and data visualization, skills in Adobe Analytics considered an asset

• Skilled with leveraging systems and customer data to identify opportunities

• Skilled in using analysis and research to understand drivers and identify performance trends within customer marketing and across the wider business to drive the company’s strategy

• Self-starter with the ability to quickly learn and understand concepts, multi-task, investigate issues, solve problems, promote efficiency/automation, make decisions, manage processes, and work independently with minimal supervision

• Excellent and proven analytical skills, exceptional problem-solving skills with attention to detail

• Proven ability to meet tight deadlines, and perform well in a fast paced and dynamic agile environment

• Proven ability to exercise a high degree of business judgment and sound reasoning

• Competitive & results driven – both short term and long term

• Demonstrated strong customer service orientation

• Strong communication and interpersonal skills; a demonstrated collaborator

• Technical aptitude about wireless products and technologies considered an asset

• Strong sense of presence. Confident and comfortable working with senior management

• Positive attitude + enthusiasm & passion for business is a must!

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. ​

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 333 Bloor Street East (824), Toronto, ON

Travel Requirements: Up to 10%

Posting Category/Function: Marketing & Marketing Research / Analysis

Requisition ID: 293383

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ (https://performancemanager4.successfactors.com/doc/custom/RCI/Recruitment_Process_FAQ_EN.pdf) .

Posting Notes: Corporate

Location:

Toronto, ON, CA
Vancouver, BC, CA
Calgary, AB, CA
Montreal, QC, CA
Halifax, NS, CA

Being a Rogers team member comes with some great perks & benefits including:

· Health & well-being benefits

· Donation matching

· Paid time off for volunteering

· Wealth Accumulation including: Pension plan & Employee stock options

· Generous employee discounts

· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work (https://fortheloveofwork.ca/) podcast with Dr. Sonia Kang.