hiringnearme.org
San Mateo County Health is seeking well qualified individuals for the position of Medical Office Specialist- Behavioral Health Access Call Center. Medical Office Specialists, under general supervision, provide difficult, technical, complex or specialized medical office support to County outpatient, ancillary, medical records and other direct patient care and treatment areas. This is the technical specialist level in the medical office support series. Responsibilities include the performance of complex, technical or specialized medical office support work requiring the regular use of independent judgment and initiative. Incumbents may function as the only office support for an off-site outpatient facility.
There is currently one regular vacancy at the Behavioral Health Access Call Center located in Belmont, CA, and work is mostly remote. Incumbent will occasionally be in office for meetings, IT issues, trainings and audit preparation. The schedule is Monday – Friday from 8 a.m. – 5 p.m.
The position will work directly with the Patient Services Supervisor to manage the day-to-day tracking of referrals and calls to the Access Call Center. This position will answer calls, provide guidance and support with resources and workflows to administrative staff, and assist Supervisor in ensuring appropriate staffing for the Access Call Center. Medical Office Specialists oversee and personally perform a variety of medical office administrative details; organize and maintain departmental and client files/records; research and assemble information from a variety of sources; verify insurance eligibility; utilize basic business data processing principles; data entry into electronic health records and specialized spreadsheets; enter and retrieve data; operate standard office equipment; and act as a call center phone representative to assist client and provider calls.
The ideal candidate will have experience:
NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.
Knowledge of:
Skill/Ability to:
Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy.
Education and Experience:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
One year of journey-level office support experience in a medical office setting OR two years of general clerical or office assistant experience.
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination.
The examination process will consist of an application screening (weight: pass/fail) based on the candidates’ application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County’s website, you may click the “Apply” button. If you are not on the County’s website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.
TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: January 30, 2025, by 11:59 p.m. PST
Application Screening: February 4, 2025
Combined Civil Service Panel/Departmental Interviews: February 12 & 13, 2025
About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities.
The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work.
The County of San Mateo is an equal opportunity employer committed to fostering diversity, equity, and inclusion at all levels.
Talent Acquisition Contact: Yvonne Alvidrez (011725) (Medical Office Specialist – E420)
Please visit https://www.smcgov.org/media/100206/download?inline= for a complete listing of all benefits for this classification.
Benefits are offered to eligible employees of the County of San Mateo. All benefits are subject to change.
NOTE: Employees hired on or after January 1, 2013 may be subject to new Pension Reform retirement laws.
As an additional benefit, the County offers extensive training and development programs designed to improve skills and enhance career opportunities. Most programs are offered on County time at no cost to you.
County employees are also covered by the federal Social Security system and earn benefits for retirement based on salary and time worked.
Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (hiringnearme.org) you saw this posting.
Job title: Aide-Ménager(ère) F/H Company ONELA Job description Vos missions au quotidienVous voulez travailler dans…
Job title: Principal Flood Modeller/Hydrologist Company Stantec Job description Job description:Stantec is seeking an experienced…
hiringnearme.org This internship is part of the Simons Foundation’s Autism in the Workplace program. We…
hiringnearme.org Job Description Starting hiring pay: $16.5 Restaurant Crewmembers at Raising Cane’s will wear many…
hiringnearme.org This job posting is for a position at a Hotel owned and operated by…
hiringnearme.org Job Description Starting hiring pay: $17 Restaurant Crewmembers at Raising Cane’s will wear many…
This website uses cookies.