Meeting & Events Coordinator, Kohler Hospitality

Meeting & Events Coordinator, Kohler Hospitality 

Work Mode: Onsite

Location: Kohler, WI

Opportunity

Coordinate all weddings, social events, social day meetings and select designated corporate events held within Kohler, WI as designated by Meeting & Events Management while at the same time selling the resort and satellite properties at the best possible profit while ensuring complete guest satisfaction. Focused sales effort to maximize catering business throughout Destination Kohler and other Kohler Hospitality properties. Complete administrative duties based on event needs.

Specific Responsibilities

Guest Focus:

• Collaborate with Client to capture the vision and objective of their event.
• Drive incremental revenue to the resort by promoting high margin programming; up-selling clients to exceed Food & Beverage minimums and adding incremental programming.
• Serve as on-site contact during weddings, social events, social day meetings and select corporate events. There is a heavy weekend component with wedding and social events for on-site coverage.
• Partner with Wedding Sales Manager on pre-contracted site visits to increase capture rate of weddings.
• Entertain clients on site during subsequent additional planning site visits and tastings.

Revenue Generation:

• Partner with Client to achieve resort spend above contracted obligation: F&B selections, additional activity selections, guestroom upgrades and promotion of pre/post guest stays.
• Partner with Kohler Décor & Design Team and connect them with contacts to enhance events with upgraded linens, event space upgrades, custom branding opportunities, etc.
• Deliver Five Star programming to increase rebooking rates.

Operational:

• Attend weekly Banquet & Event Order (BEO) and Resume meetings to drive scheduling and ordering assignments throughout the resort.
• Participate in departmental coverage as scheduled.
• Develop detailed estimates for Client and internal accounting team and negotiate with 3rd party product and service providers.
• Develop detailed wedding notes to outline all wedding details to share with Client.
• Communicate up to the minute client revisions throughout the resort to promote the guest experience.
• Conduct Pre and Post Conference Meetings with Client and internal sales team as needed — providing profitability analysis on programming to internal teams.

Position Standards:

• Deliver banquet events orders prior to group arrival.
• Deliver group resumes prior to group arrival
• Follow up on all accounts receivable billing concerns.

Administrative and Other Responsibilities/Requirements:

• Basic computer literacy.
• Preparation of Printed Materials- Menu Cards, Place Cards, Table Numbers, Vouchers, Luggage Pull Letters, Pre-Merge Group Resumes etc.
• Complete department reporting and completion of accounting items such as the accrual tracker.
• Assist any team members when necessary.
• Accomplish all other reasonable task as assigned by Meeting & Events Management.

Skills/Requirements

• Minimum of a high school diploma. College degree in Hospitality management preferred.
• 1+ years of previous Hospitality experience.
• Catering, Meeting and Event experience preferred.
• Knowledge of computer software to include Windows, Word, and Amadeus is a plus.

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly rate for this position starts at $23.55. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Work at Kohler Co.?

Kohler Co.’s mission is to contribute to a higher level of gracious living for those who are touched by our products and services. We understand that it takes investment in our associates’ development to make that happen. So, we offer ongoing investment in each individual’s personal development and the opportunity to collaborate with others across functions and roles at Kohler.

In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more!

About Us

Beyond the competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at www.kohlercompany.com.

It is Kohler’s policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact kohlerjobs@kohler.com. Kohler Co. is an equal opportunity/affirmative action employer. 

We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement .

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