Observability – Knowledge – Senior Software Engineer (Python)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

The Role

The Observability team develops solutions that focus on Site Reliability Engineers (SREs) who run infrastructure and services supporting user applications. With the rise of Large Language Models (LLMs) and the increasing number of requests generated by applications integrating them, Ops teams need to instrument their applications to be able to monitor the usage of such services.

The team is looking for a Python engineer, with experience in instrumentation and an interest in Generative Artificial Intelligence (GenAI), to build LLMs telemetry collectors.  You will be joining the Knowledge team and working with engineers across the engineering team to evolve our APM agents and contribute to the OpenTelemetry community.

NOTE: We are looking to hire for this position in Spain, Greece, Belgium, Ireland, Sweden, Norway, or the United Kingdom. Relocation is not offered.

What you will be doing

• Contributing and owning an open-source sub-project that is part of the success of Elastic’s APM solution
• Designing and implementing changes to the APM data model
• Working and integrating with the second largest CNCF project, Open Telemetry
• Collaborating and designing cross-language / cross-agent concepts, algorithms and approaches
• Working within Python language internals to provide deep, but invisible, integrations with other Python libraries and frameworks
• Participating in the solution maintenance, assisting support teams to tackle customer problems

What you will bring along

• Professional backend Python experience
• Knowledge of Python web frameworks and ecosystem
• Experience working on an open-source project with a large community
• Real interest in GenAI
• Ability to work independently in a globally distributed team
• Excellent verbal and written English
• Your heart in the right place, a good sense of humour and a genuine interest in the people you work with

What would be a great addition

• Previous experience developing APM products
• Experience or knowledge in OpenTelemetry
• Ability to write specifications and lead discussions about them
• Experience with other languages (node.js, Java, Go, C#, PHP)
• Experience using the Elastic Stack

Additional Information – We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact – We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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