Ophthalmic Technician Associate/Intermediate/Senior – Brighton Center for Specialty Care

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Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Who We Are

The Brighton Center for Specialty Care is the newest University of Michigan Ambulatory Care facility dedicated to providing high quality health care services for adults and children. The brand new 2-story facility is located at 7500 Challis Rd. Brighton, MI. We are actively seeking compassionate, enthusiastic, and patient-oriented individuals who will share in the goal of creating the ideal experience for our patients, families and employees.

Why Join Michigan Medicine?

As an Ophthalmic Technician with Michigan Medicine, you will have the ability to work within highly collaborative team to perform a variety of visual exams and testing. You will play a vital role in directly supporting our physicians in providing exceptional care for our patients. You will become a well-versed technician because of your day to day interactions with advanced technologies and comprehensive treatments for all eye conditions and diseases. This team values the importance of education and mentorships and will ensure you have the tools and resources to be successful in your position. With this experience, you’ll have opportunities for career advancement and professional development to take your career to the next level. 

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world’s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What perks and benefits can you look forward to?

• Excellent medical, dental and vision coverage
• 2:1 Match on retirement savings
• Generous PTO program
• State of the Art technology
• Career advancement as intermediate and senior level technicians
• Paid observed holidays
• Tremendous team support

Responsibilities*

• Perform ophthalmic test and procedures with proficiency in the ophthalmic sub-specialties.
• Performing lensometry, refractometry, baseline external exams, visual field tests, automated keratometry, tonometry, and ancillary testing
• Prepare and update patient records, prepare requisitions for patient testing, and assist in reviewing charts and schedules for patients.
• Calibrate, clean, and maintain ophthalmic equipment and instruments for the exam and treatment rooms
• Assist the provider with consent forms for patient procedures
• Assist with minor office surgery/ clinical procedures/ injection prep.
• Coordinate follow-up care of patients.
• Triage based on the needs of a patient, complete patient medical history intake, and patient charting
• Assist physicians with educating patients about their health or procedure
• Assist in training and coordinating the work of ophthalmic assistants and technicians and interns.
• Actively assist in clinic workflow, scheduling of technicians, communicating delays to patients.
• Onboarding of new employees.
• Provide exceptional patient service.
• Other duties as directed by supervisor.

Physical Requirements

This position requires moderate standing/walking, as well as lifting, positioning, pushing, and/or transferring of patients

Required Qualifications*

Associate level:

• Graduation from high school is necessary; two years of college with courses in health science area is desirable
• Successful completion of Michigan Medicine’s 12-week training program is required, or some experience as an Ophthalmic Technician is required
• Certification as an Ophthalmic Assistant (COA) from the Joint Commission on Allied Health Personnel in Ophthalmology is required within one year of employment
• Respectful and compassionate attitude
• Able to maintain confidentiality and follow all guidelines for documentation.
• Collaborative and collegial, demonstrates integrity
• Excellent communication skills
• Excellent attendance record
• Electronic Medical Record experience
• Demonstrate integrity and commitment to meeting and exceeding the needs of our patients and referring physicians
• Demonstrate understand and compliance with University policies and KEC guiding principles that promote Caring, Teamwork, Integrity, and Innovation

Intermediate level:

• Graduation from high school is necessary; two years of college with courses in the health science area is desirable
• Reasonable experience as an Ophthalmic Technician is required
• Certification as an Ophthalmic Assistant (COA) from the Joint Commission on Allied Health Personnel in Ophthalmology is required
• Respectful and compassionate attitude
• Able to maintain confidentiality and follow all guidelines for documentation.
• Collaborative and collegial, demonstrates integrity
• Excellent communication skills
• Excellent attendance record
• Electronic Medical Record experience
• Demonstrate understand and compliance with University policies and KEC guiding principles that promote Caring, Teamwork, Integrity, and Innovation
• Demonstrate integrity and commitment to meeting and exceeding the needs of our patients and referring physicians

Senior level:

• Graduation from high school is necessary; two years of college with courses in the health science area is desirable
• Considerable experience as an Ophthalmic Technician is required
• Certification as an Ophthalmic Technician (COT) through the Joint Commission on Allied Health Personnel in Ophthalmology is required
• Respectful and compassionate attitude
• Able to maintain confidentiality and follow all guidelines for documentation.
• Collaborative and collegial, demonstrates integrity
• Excellent communication skills
• Excellent attendance record
• Electronic Medical Record experience
• Demonstrate understand and compliance with University policies and KEC guiding principles that promote Caring, Teamwork, Integrity, and Innovation
• Demonstrate integrity and commitment to meeting and exceeding the needs of our patients and referring physicians

Desired Qualifications*

Intermediate level:

• Certification as an Ophthalmic Technician Ophthalmic Technician (COT) from the Joint Commission on Allied Health Personnel in Ophthalmology is desired

Senior level:

• Certification as an Ophthalmic Medical Technician (COMT) through the Joint Commission on Allied Health Personnel in Ophthalmology is desired

Work Schedule

This is full-time, working Monday through Friday. The hours depend on the clinic operation hours.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Underfill Statement

This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.

Union Affiliation

This position is included in the bargaining unit represented by the United Michigan Medicine Allied Professionals (UMMAP), which represents bargaining unit members in all matters with respect to wages, benefits, hours, and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

Application Deadline

Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

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