Part-Time Artist Hospitality Coordinator, IU Auditorium

Department

AUDITORIUM (BA-AUTM-IUBLA)

Department Information

For over 80 years, Indiana University (IU) Auditorium has been one of the premier entertainment and cultural centers in the Midwest, and we are looking to add to our marketing team to uphold our mission of creating engaging arts and event experiences. Known for its presentation of a wide variety of events including the latest popular concerts and Broadway shows, IU Auditorium is a 3,200-seat theatre that has been a model of campus and community programming and engagement.

If you want to gain experience in the events and entertainment industry, create your own schedule, and be a part of an amazing team, submit your application today!

Job Summary

• Work with the Artist Hospitality Lead to execute the agreed-upon specific needs and requests of the artist communicated via their rider and/or the advance
• Maintain a top-tier hospitable, service-oriented, and accommodating environment for artists and touring personnel
• Support third-party vendors and caterers, ensuring the artist’s meal requirements are met
• Collect and maintain menus from local restaurants in an organized fashion
• Ensure food service areas, green rooms, and dressing rooms are properly presented, and that agreed-upon special requests have been met
• Ensure backstage hospitality areas are clean and hygienic
• Clean, maintain, and coordinate service of appliances and other in-house hospitality equipment
• Act as onsite contact for all artist hospitality needs
• Comply with all University and venue financial handling policies and procedures
• Ensure Food Safety and Quality Standards are being always met
• May be asked to perform Runner duties on occasion

Qualifications

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

Preferred

• Bachelor’s degree in hospitality, event management, or arts administration

WORK EXPERIENCE

Preferred

• Experience as a Runner in Service and Hospitality

LICENSES AND CERTIFICATES

Required

• Valid United States driver’s license with the ability to be insured by Indiana University

SKILLS

Required

• Excellent interpersonal and customer service skills
• Basic food and beverage service knowledge
• Discretion and ability to maintain/manage artist privacy in backstage areas
• Basic computer skills, particularly with Microsoft Office and Outlook
• Strong organizational skills and ability to work independently
• Innovative, with strong creative problem-solving skills and the ability to identify issues, come up with a solution, work with other departments if necessary, and see that solution through to implementation
• Ability to work with very little supervision
• Ability to multitask, handle competing demands, prioritize, and meet deadlines
• Punctual and reliable
• Enthusiastic and energetic

Working Conditions / Demands

This role requires the ability to remain in a stationary position as well as the ability to move about the workplace for long durations. It requires effective communication, and the ability to move swiftly and with ease through a crowded multi-level facility. The role requires the ability to move objects up to 50 pounds. The person in this role must be able to perform the essential functions with or without accommodation.

Work Location

Bloomington, Indiana

Advertised Salary

$15.00 per hour

Work Hours

Work is scheduled on an as needed basis. Work hours vary based on the number and type of events on the Auditorium event calendar.

At the event scheduled time, this position requires 15 – 20 hours per week.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Click here to learn more about Indiana University’s Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support

Telephone: 812-856-1234

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