Part-Time Shift Supervisor, IU Dining and Hospitality

Department

IU BLOOMINGTON HOSPITALITY (BA-HSPY-IUBLA)

Department Information

IU Dining and Hospitality embraces and expands Indiana University’s (IU) core values of education, innovation, tradition, and inclusion, which embody the true spirit of Hoosier hospitality.

IU Dining supports the IU community and our guests by serving fresh, delicious, sustainably sourced cuisine in welcoming, inclusive dining halls and eateries.

Residential dining staff strive to enhance the customer experience through innovative recipes created in-house by IU chefs; new and ongoing partnerships with local and regional producers; and a commitment to nourishing the IU community, all in a service-oriented, collaborative culture characterized by creativity.

Residential dining staff work closely with the teams in retail and IMU dining to ensure consistent procurement of products that match student preferences and dietary needs.

Retail dining runs food operations for cafes and campus stores at IU Bloomington, also managing relationships with external businesses that serve food on campus and vendors whose retail products are carried at IU.

Retail dining staff work closely with the teams in residential and IMU dining to ensure consistent procurement of products that match student preferences and dietary needs.

Job Summary

Dining and Hospitality is looking for highly committed individuals interested in gaining valuable supervisory experience by joining the IU Dining and Hospitality organization as a Part-Time Shift Supervisor at a Campus Café, Campus Store or Dining Hall. In this role, working with a team of IU Dining and Hospitality part-time staff, you will have the opportunity to assume management responsibilities related to running a successful shift which includes food preparation, stocking product, operating a Micros register and maintaining sanitation and appearance.

Department-Specific Responsibilities

• Assists in the distribution of labor in the dining unit, trains part-time dining staff, monitors quality of product and services and responsible for opening and closing the facility as needed.
• Works under the direct supervision of the dining unit management team and certified sous chef (or designated culinary leader where a sous chef is not assigned).
• Assists in coordinating the placement of part-time staff.
• Trains entry-level, part-time staff in the performance of their jobs and duties while ensuring that proper sanitation procedures, serving methods, and customer service standards are followed.
• Monitors work performance of part-time staff for quality, accuracy, and completeness to ensure these meet department needs and standards.
• Works to promote part-time employee development and growth.
• Assists with the opening and/or closing of the dining services operation to include the placement or release of staff, opening or closing of POS stations with appropriate reconciliation processes including cash handling, locking or unlocking of dining services entrances, proper facility cleaning procedures, security of facility and familiarity with emergency procedures.
• Assists with the counting of weekly and monthly inventory.
• Responds to and resolves customer complaints and concerns in order to maintain positive customer relations.
• Represents the dining unit management team in the absence of the general manager and/or assistant managers.
• Works alongside front-line staff to meet operational needs in cases of short staffing or high-volume service periods.

Qualifications

EDUCATION

Required

• General knowledge at the high school level

WORK EXPERIENCE

Required

• Experience as an IU Dining part-time employee for 10 consecutive weeks from date of hire OR
• Comparable experience outside of IU dining

LICENSES AND CERTIFICATES

Required

• Food Safety (ServSafe Food Handler) certification within 180 days from date of hire

SKILLS

Required

• Possesses knowledge of institutional food preparation equipment operation and maintenance
• Knowledge and practice of department standards for personal hygiene, health and safety and uniform wear
• Knowledge of standards as described in employee handbooks and department postings
• Ability to understand and follow instructions and able to read and interpret recipes, worksheets, and menus
• Strong communication skills

Working Conditions / Demands

This position requires tasks typically associated with back-of-the-house food service work and cleaning/ware washing. It involves periods of both sedentary work and times of frequent movement about the workspace. Using commercial kitchen equipment and tools, moving supplies weighing from 20-50 pounds, and effective communication skills are necessary. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. This role also will work indoors around both hot and cold temperatures and loud noises. This role involves handling meat and plant-based food products as well as a variety of ingredients that may include some or all of the top 9 allergens in the preparation of menu items and during the course of cleaning and ware-washing tasks. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana 

Advertised Salary

$13.75 per hour

Work Hours

16 hours per week

Position is capped at 29 hours per week

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Click here to learn more about Indiana University’s Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

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Telephone: 812-856-1234

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