Part-Time Starbucks Shift Supervisor, IU Dining and Hospitality

Department

IU BLOOMINGTON HOSPITALITY (BA-HSPY-IUBLA)

Department Information

Indiana University (IU) Dining and Hospitality embraces and expands IU’s core values of education, innovation, and tradition which embody the true spirit of Hoosier hospitality.

Job Summary

IU Dining and Hospitality is looking for highly committed individuals interested in gaining valuable supervisory experience by joining the IU Dining and Hospitality organization as a Part-Time Shift Supervisor at Starbucks. In this role, (working with a team of IU Dining and Hospitality part-time staff), you will have the opportunity to assume management responsibilities related to running a successful shift.

Department-Specific Responsibilities

• Assists in the distribution of labor in the dining unit, trains part-time dining staff, monitors quality of product, and services and is responsible for opening and closing the facility as needed
• Works under the direct supervision of the dining unit management team and certified sous chef (or designated culinary leader where a sous chef is not assigned)
• Assists in coordinating the placement of part-time staff
• Trains entry-level, part-time staff in the performance of their jobs and duties while ensuring that proper sanitation procedures, serving methods, and customer service standards are followed
• Monitors work performance of part-time staff for quality, accuracy, and completeness to ensure these meet department needs and standards
• Works to promote part-time employee development and growth
• Assists with the opening and/or closing of the dining services operation to include the placement or release of staff, opening or closing of point of sale (POS) stations with appropriate reconciliation processes including cash handling, locking or unlocking of dining services entrances, proper facility cleaning procedures, security of facility and familiarity with emergency procedures
• Assists with the counting of weekly and monthly inventory
• Responds to and resolves customer complaints and concerns in order to maintain positive customer relations
• Represents the dining unit management team in the absence of the general manager and/or assistant managers
• Works alongside front-line staff to meet operational needs in cases of short staffing or high-volume service periods

Qualifications

EDUCATION

Required

• General knowledge at the high school level

WORK EXPERIENCE

Required

• 10 weeks of Starbucks Barista experience

LICENSES AND CERTIFICATES

Required

• Food Safety (ServSafe Food Handler) certification within 180 days from date of hire

SKILLS

Required

• Knowledge of institutional food preparation equipment operation and maintenance
• Knowledge and practice of department standards for personal hygiene, health and safety and uniform wear
• Knowledge of standards as described in employee handbooks and department postings
• Ability to understand and follow instructions and ability to read and interpret recipes, worksheets, and menus
• Strong communication skills

Working Conditions / Demands

This position requires tasks typically associated with the front and back of house food service work and cleaning/ware washing. It involves periods of both sedentary work and times of frequent movement about the workspace. Using commercial kitchen equipment and tools, moving supplies weighing from 20-50 pounds, and effective communication skills are necessary. The role requires the ability to detect items in close proximity as well as far away; discern between colors; detect objects in peripheral space of self; discern items in detail; and to have good depth perception. This role also will work indoors around both hot and cold temperatures and loud noises. This role involves handling meat and plant-based food products as well as a variety of ingredients that may include some or all of the top 9 allergens in the preparation of menu items and during the course of cleaning and ware-washing tasks. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Bloomington, Indiana

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Advertised Salary

$13.75 per hour

Work Hours

Maximum 29 hours per week

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Part Time Employee

FLSA: Nonexempt

Job Function: Part Time Employee

Job Family: Part Time Employee

Click here to learn more about Indiana University’s Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.

Contact Us

Request Support

Telephone: 812-856-1234

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