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Payroll Call Center Rep
240003Y3
: Dec 6, 2024, 7:26:26 PM
: Southwest Side-501 W 35th St (Bridgeport)
CPS Non-Union Job Grade: S03
: 39,000.00 – 51,000.00
Position Type: Non-Union Position
: Non-exempt
Chicago Public Schools (CPS) is a district on the rise, serving over 320,000 students in 500+ schools and employing over 44,000 people, most of them teachers. CPS has set ambitious goals to ensure that every student, in every school and every neighborhood, has access to a world-class learning experience that prepares each for success in college, career, and civic life. In order to fulfill this mission, we make three commitments to our students, their families, and all Chicagoans: academic progress, financial stability, and integrity. Six core values are embedded within these commitments – student-centered, whole child, equity, academic excellence, community partnership, and continuous learning.
The Office of the Controller is responsible for the financial operations of Chicago Public Schools, including Accounts Payable, Accounts Receivable, Payroll, Internal Accounts, and Corporate Accounting.
Job Summary:
Under direct supervision of a Payroll Manager, the Payroll Call Center Rep is the first point of contact for over 48,000 Chicago Public Schools employees on payroll-related inquiries, providing high-quality, accurate first-level support.
The Payroll Call Center Rep will be held accountable for the following responsibilities:
In order to be successful and achieve the above responsibilities, the Payroll Call Center Rep must possess the following qualifications:
Education Required:
Experience Required:
Knowledge, Skills, and Abilities:
Conditions of Employment
As a condition of employment with the Chicago Public Schools (CPS), employees are required to:
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