Program Strategy Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Corporate Overview

Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.

Protection Starts with People. Proofpoint.

The Role

The Program Strategy Manager’s (PSM) primary function is to develop and progress clients’ Critical Asset Protection Programs (CAPP) and maintain client relationships. PSMs provide guidance, share knowledge and skills with all PCMS support teams, ensuring all processes and procedures are followed as they drive clients’ programs to an advanced state of information protection security maturity.

Your day-to-day

• Acts as consultative, trusted adviser to assigned clients, owning the relationship
• Responsible for day-to-day activities for assigned clients
• Develops 12-month road maps for assigned clients, expanding their scope, maturity, and security posture
• Maintains program roadmaps and is accountable for delivery of objectives against deadlines
• Accountable for client satisfaction, retention and keeping their data secure
• Guarantees the highest quality of services delivered
• Lead client calls, develops discussion material, agendas and sends call notes to clients
• Open and assigns cases as required
• Monitor all clients’ cases to ensure that tasks are accurate, viable and completed within SLO guidelines
• Provide flexibility with schedule to cover job requirements
• Ensures adherence to service briefs, Proofpoint best practice, and SOPs

What you bring to the team

• Proven success managing a team of people and portfolio of accounts
• Background in Information Security, Project Management, Information Technology, Business Management, or similar field
• Capability to drive performance and achieve excellent results
• Ability to work effectively with team members and with clients
• Self-motivated, with ability to manage and follow up on multiple tasks simultaneously
• Demonstrated organizational and scheduling skills, strong time management skills
• Ability to approach problems from multiple angles and find creative solutions (conflict resolution)
• Previous experience working in 24×7 Security Operations Center (SOC)
• Previous Threat Protection, Data Loss Prevention or Information Security experience Preferred
• Industry standard certifications (CISSP, PMP, CISM, etc.) Preferred
• Why Proofpoint
• Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.
• We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint

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If you like wild growth and working with happy, enthusiastic over-achievers, you’ll enjoy your career with us!

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