Programme Support Associate

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Job Description

Context

Under the direct supervision by the Country Coordinator, UNV Field Unit in India, the Programme Support Associate contributes to the effective outreach leading to increased mobilization and placement of UN Volunteers and supports advocacy efforts and position of UNV in the country, in line with UNV’s Strategic Framework. The Programme Support Associate also provides administrative, management and operational assistance in the UNV Field Unit.

Task description

Within the delegated authority and under the supervision of the Country Coordinator, UNV Field Unit or his/her designated mandated representative(s), the Programme Support Associate will:

Assistance with advocacy, partnerships and demand generation for onsite and online volunteers;
Support outreach activities towards UN host entities, for information on UNV offer and volunteer demand generation;
Act upon volunteer mobilization forecasting for online and onsite Volunteer assignments with UN host entities, particularly in supporting the development and timely submission of Descriptions of Assignments, confirmation of funds and review of registration request of local organizations to UNV Online Volunteering service Support UN Country Teams in advocacy for volunteerism, including for International Volunteer Day (IVD) events;
Support advocacy campaigns with local volunteer involving organizations;
Draft routine correspondence and reports in accordance with standard internal procedures;
Support the Country Coordinator in compiling basic documentation and information and collecting data for routine correspondence and reports;
In close coordination with the Communications Associate in the Regional Office, support the preparation, dissemination and presentation of country-specific promotional information on the mandate and work of UNV with relevant development partners and the media;
Talent acquisition and volunteer support for the acquisition of local candidate talents in coordination with the Volunteer Services Centre (VSC) and as per the corporate talent acquisition plan;
Monitor the contractual status of all serving UN Volunteers and flag to VSC follow-up actions;
Maintain up to date contact records of all serving UN Volunteers and their recognized dependents;
Assist on the logistical and travel arrangements of arriving UN Volunteers and their recognized dependents;
Liaise with relevant UN Host Entities to facilitate government clearances, entry visas and resident permits of incoming UN Volunteers and their recognized dependents;
Provide the necessary support to UN Volunteers upon arrival, to open bank accounts as well as to complete forms required for residence permits, etc.;
Undertake tasks for the local support of the UN Volunteers and recognized dependents in the country, including in the cases of medical evacuation, security evacuations or death of a UN Volunteer;
Assist VSC in ensuring that all conditions are met before paying final entitlements to UN Volunteers at the end of their assignment;
Maintain inventories of all UNV-supplied, non- expendable equipment, and ensure records of all items purchased for UNV- executed projects are submitted to UNV headquarters;
Maintain general office files and keep information and reference material in a manner that allows easy reference and retrieval;
Perform other duties, related to the assignment, as may be required.

Requirements

Required experience

3 years of experience in national and/or international level in programme administration and operational support.

Experience with volunteer organizations is an asset, as is experience working in the UN or other international development organization;
Sound knowledge of social media tools with experience of using social media for communication and advocacy will be an added advantage;
Good computer literacy including proficiency in various MS Office applications (Excel, Word, etc.) and email/internet;
Familiarity with web-based systems; and office technology equipment;

Languages