Restaurant & Hospitality Services Manager – Corporate Dining

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Position Title: Restaurant & Hospitality Services Manager – Corporate Dining

Pay 15

Reports To: Regional Director

Salary: $120,000 – $130,000

Other Forms of Compensation: Benefits

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation’s most prestigious museums, performing arts centers and corporations! Voted Glassdoor’s Employee Choice AwardsBest Places to Work, This is R/A !

Job Summary

As the Restaurant & Hospitality Services Manager, you will oversee all front-of-house operations and private dining/events for a new restaurant within for a premier corporate client. This role requires hands-on operational leadership, event expertise, and the ability to train, mentor, and encourage your team in the art of fine dining, from detailed steps of service to magnificent event execution, ensuring every guest experience reflects the standards of R/A and the client.

Key Responsibilities:

  • Hire, train, and develop all FOH staff in fine dining service standards, with a focus on the complete steps of service from greeting to farewell.
  • Conduct detailed training programs and pre-shift meetings to reinforce service standards, menu knowledge, wine pairing expertise, and guest engagement techniques.
  • Oversee scheduling, payroll, inventory, and pars to maintain food and beverage cost controls.
  • Collaborate with culinary and beverage teams to ensure menu knowledge and seamless communication across departments.
  • Manage reservation systems, create daily seating charts and station assignments, and oversee guest flow.
  • Ensure the dining room and service areas are immaculate in presentation and organization.
  • Proactively resolve guest concerns with professionalism and discretion.
  • Drive private dining and event sales through outreach, networking, and relationship building.
  • Conduct site visits, develop proposals, and manage contracts for private events.
  • Partner with culinary and beverage teams to design tailored menus and experiences.
  • Oversee the execution of private events to ensure guest satisfaction and repeat business.
  • Track event sales metrics and collaborate with leadership to meet revenue goals.

Qualifications

  • Bachelor’s degree in Hospitality or related field preferred, or equivalent fine dining/event management experience.
  • 6+ years in upscale or fine dining, with at least 2 years in management and event sales exposure.
  • Proven expertise in training teams on fine dining steps of service, wine knowledge, and guest engagement.
  • Strong background in food, wine, and beverage service, with the ability to enhance client and guest experiences.
  • Skilled in hiring, developing, and coaching staff to deliver exceptional service.
  • Experience managing P&L of a restaurant or venue
  • Track record in planning, marketing, and executing special events and promotions.
  • Excellent written, verbal, and interpersonal communication skills. Ability to collaborate with all levels of management.
  • Professional appearance and demeanor, with the ability to perform under pressure.
  • Proficiency in Microsoft Office Suite, Outlook, and reservation systems.

Associates at Restaurant Associates are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Applications are accepted on an ongoing basis.

Restaurant Associates maintains a drug-free workplace.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.

Req ID: 1456253

Restaurant Associates

Leah Curry

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