Restaurant Kitchen Manager

Restaurant Kitchen Manager

Compensation Range: 67,725.00 – 87,840.00

The Kitchen Manager will oversee all phases of food procurement including ordering, receiving and inventory, storage and rotation, food preparation. Recipe adherence, plate presentation, service, and production time standards. The KM is responsible for driving culture in the restaurant thru teaching, coaching and role modeling Red Robin standards of execution. The KM is responsible for hiring, training, retaining, and developing the kitchen department, meeting profitability objectives by controlling food and labor costs, writing schedules to support labor initiatives, new menu roll out deployment.

At Red Robin, we believe the responsibilities of the KM should also represent our BURGER values:

Bottomless Fun

• Be a champion of culture and bottomless fun while directly supervising & scheduling on average 20 Team Members, and 2-5 trainers per shift.
• Have a cheerful spirit while also championing and adhering to all company standards and policies including the code of conduct, attendance, uniform and appearance policy.
• Be the delegator of duties and follow up on tasks while remaining accountable overall for the restaurant and Team Members to make sure our guests continue to love coming to Red Robin.

Unwavering Integrity

• Do the right thing, even when it’s tough or no one is looking: adhere to federal, state and local laws in addition to company policy, protect company assets, and hold Team Members accountable to these standards.
• Regulate compliance with work authorization, liquor service, wage and hour laws and break requirements where applicable.
• Ensure adherence to company cash handling and payment processing procedures.
• Immediately communicate equipment problems, practice good preventative maintenance on store assets.
• Maintain our gold standard by preparing end of shift reports including daily labor, food cost, and daily sales.
• Ensure all inventory numbers being reported to the company are actual numbers.
• Provide clear, respectful, and productive feedback to team members on your shift and in your assigned department and take any necessary disciplinary action in line with company standards.

Relentless Focus on Improvement

• Prepare and conduct performance appraisals and one to ones within assigned department and take any necessary disciplinary action in line with company standards.
• Since we are always striving to be better, regularly measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.
• Optimize profit by scheduling labor efficiently and ordering food and supplies to maintain appropriate inventory, portion correctly, minimize waste, etc.

Genuine Spirit of Service

• Unbridled hospitality and personal connections are in our DNA – exercise good judgment and decision making in escalating concerns and aggressively resolve issues.
• Increase sales by ensuring Guest satisfaction and prompt problem resolution by going above and beyond to meet our guests needs.
• Ensure complete and timely execution of corporate & local restaurant marketing programs including off premise catering and sales.
• We believe in a total team mentality, expect to spend time performing FOH/ HOH functions including food preparation, cooking, cleaning, serving and greeting our crazy loyal Guests.

Extraordinary People

• Remarkable people make us better: Red Robin Kitchen Managers are responsible for the selection, on-boarding and retention of Team Members through motivation, recognition, coaching and development.
• Honor our team members by setting performance expectations and monitor training process to ensure quality of training.
• Approach scheduling standards and connection conversations as strategic retention tactics
• Ongoing development of team including cross training and HOH Warrior program

Recognized Burger Authority

• Maintain food quality standards for the restaurant – because nobody does burgers as well as we do.
• Make sure we are the gold standard in taste, quality, and presentation by complying with OSHA, local health and safety codes as well as Company safety and security policies.
• Be the expert and coach the team to execute our health and safety standards
• Ensure Team Members avoid cross contamination, improper food handling and/or storage practices, etc., through proper training and supervision.
• Conduct line checks and ensure the cleanliness of the restaurant by adhering to specified standards, passing Health Department audits with exceptional ratings, and training staff on proper sanitation guidelines.

Sounds Great! What’s the catch?

• Must be at least 21 years of age.
• Health, Safety, and cleanliness in the HOH at all times.
• Required Minimum of 2 years restaurant experience
• Preferred:2- 3 years in Kitchen/ Culinary management or supervisory capacity.
• High school diploma or equivalent required, some college preferred.
• Serv Safe certified recommended & state and local alcohol enforcement where applicable.
• Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required.
• Bilingual is a plus

Superhuman powers not required, but you should expect:

• Lifting to 10lbs frequently and up to 50lbs occasionally; Lifting overhead frequently.
• Color and depth perception required for vision. Needs both near and far vision.
• Twists and reaches regularly. Grasps objects to move or manipulate them frequently.
• Stands and walks constantly.
• Listen to and comprehend team members and guests over background & equipment noise.
• Frequent hand washing required.
• Exposure to cleaning chemicals, heat and a/c, & freezer.
• Expect to work with computers, iPad technology for inventory, calculators, copy machines, printers, desk supplies, cash drawers, food products and cooking equipment.
• Must wear personal protective equipment as required by Red Robin and or mandated by local Health and Safety Departments.

Be better for being here as a Red Robin Manager and enjoy:

• Flexible work schedules
• Paid time off
• Comprehensive 8-week training program
• Quarterly bonus potential (based off achieving sales and profit goals)
• 401k savings plan plus a company match w/ immediate vesting
• Health, vision, and dental insurance plans
• Referral bonuses for bringing new members to our team
• 50% discount on Red Robin food and 25% for your family
• Awesome discounts on great things like computers, cell phone plans, event tickets (concerts, sports, events, etc…) & more!
• Closed on Thanksgiving and Christmas!

The role is also eligible to enjoy:

• Share in the financial success of your restaurant with an uncapped bonus program
• Referral bonuses for bringing new members to our team
• Free shift meal and 50% discount on Red Robin food for your family
• Closed on Thanksgiving and Christmas
• Excellent opportunities to grow with us

To qualify for this role a great candidate has:

• Must be 21 years of age 
• 2 years of management experience 
• Open Availability (including but not limited to nights, weekends, holidays) 
• Reliable transportation 
• Strong communication and exceptional leadership skills. Ability to motivate, inspire, and develop a passionate team dedicated to execution, hospitality, and service 
• Strong P&L knowledge 
• Able to obtain required certifications/permits as required by state/local law 
• Working knowledge in Microsoft Excel, Outlook & Word

Preferred 

• Knowledgeable of local and State health codes 
• Experience with Workday, Aloha, NBO, and Hot schedules 
• Experience managing a team

Red Robin is an equal opportunity employer. We love hearing from great people who share our passion for unbridled hospitality.

Legal Disclosures

Pay Range (Base Pay): Pay range disclosed above.

Other Types of Compensation (subject to qualifications and requirements): Variable Bonus, Referral Bonus, Employee Stock Purchase Program, Paid Parental Leave.

Insurance (subject to qualifications and requirements): Health, vision, dental, life, accident, critical illness, and hospital indemnity coverage (must be 18+). 

Retirement Benefits (subject to qualifications and requirements): 401k retirement plan (with company match to 4% of pay).

Paid Time Off (subject to qualifications and requirements): 0.03846 hours for each 1 hour worked.

Paid holidays: Our restaurants are typically closed on Thanksgiving Day and Christmas Day. Full salary is provided for workweeks with those holidays. 

Application Window: Red Robin accepts applications on an ongoing basis.

Red Robin isn’t your typical burger restaurant. We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Red Robin is a high-volume, full-service restaurant known for its laid-back atmosphere and uniquely quirky vibe. We are concept that has great growth opportunities. We love inspiring our guests with burgers beyond yumagination, and we’re driven by serving up connection, fun and generosity that’s as bottomless as our world-famous steak fries! We value a sense of belonging and welcome both similarities and differences, because Red Robin is for everyone.

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