Sales & Customer Service Call Center Professional

Join Us!

Qualfon is hiring Call Center Sales Professionals to field inbound calls from our client’s customers and close the sale.

Please note in this position; you must be able to work on-site at 1003 Broad St Johnstown, PA 15906

Our Mission:

Qualfon’ s mission is to help as many individuals as possible pursue their total vocation, create and an ever-growing number of career development opportunities, and be the partner of choice for all our clients.

• All team members can further their education and earn a college degree through Qualfon University Programs
• Our fantastic team members and supervisors embrace and live the Qualfon Mission & Values
• Team members have FREE access to personal and professional support through our care coaches
• Set schedules majority of shifts are 31-45 hours/week with other opportunities available
• Medical, dental benefits, vision, and life & accident insurance for full-time employees
• Competitive wages: $33,280.00- $33,862.40 salary (base + potential bonus)
• The average team member earns $600.00 a month incentive in addition to their hourly wages
• Our Top performers earn $1,100.00 a month incentive in addition to their hourly wages
• Paid Time Off (PTO)– 10 days of Paid Time Off in the first year
• 6 Paid Holidays per year
• 401(k) Company Match

What we are looking for:

Call Center Professionals with the ability to close the sale through demonstrating features and benefits of our products and services.

Do you have great typing skills? Do you thrive on multi-tasking? Do you love helping others?

Our elite client demands the best! Join our team where excellence and high performance are recognized!

We are an inbound sales center – which means that customers are contacting you for assistance with purchasing a product or service! Doing Sales means simply answering calls and helping the customer to decide what products and services they need!

Fantastic sales incentive earning opportunities!

Qualfon is a great place to work, grow and develop your career! Come partner with our Qualfon family.

What you will be doing:

Field inbound calls from our client’s customers and close the sale.

Meet and exceed Sales expectations

Highly driven to reach the many incentives and cash commissions

Be energized and thrive in a fast-paced, high energy, and fun environment

Care for your customers, by servicing existing accounts, finding out additional needs, and placing orders for any desired services or products

Maintain composure in challenging situations and employ a diplomatic approach to achieve effective resolution.

What skills you will need:

• GED or High School Diploma required
• Sales skills
• Minimum one-year previous sales/customer service experience required
• One year of call center experience strongly preferred
• Typing speed of 25 WPM with 90% accuracy required
• Ability to multi-task efficiently
• Computer knowledge in Windows-based application required
• Strong ability to communicate both verbally and in writing
• Manages emotions and maintains positive energy
• Passion for meeting or exceeding performance goals

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed servicemember status and any other characteristic protected under applicable federal, state or local law.

Qualfon is an equal employment opportunity employer. Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability.

Contact qualfon-dialogdirectrecruiting@qualfon.com to discuss reasonable accommodations.

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