Senior Business & Customer Insights Analyst

Job title:

Senior Business & Customer Insights Analyst

Company

Loblaw

Job description

Referred applicants should not apply directly to this role.All referred applicants must first be submitted through Workday by a current Loblaw Colleague.Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.At Loblaw Companies Limited, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.Does working with some of Canada’s most talented minds in innovation supporting retail, digital consumer solutions and analytical platforms excite you? Loblaw Technology powers some of Canada’s most game-changing retail solutions, giving our customers the ability to live their lives well.Come work with a team that values diverse ideas, fosters a culture of inclusion and develops our talent from within. Loblaw Technology gives you the chance to excel, and helps you to strive for success in a big way. Keep reading to learn more!Senior Business & Customer Insights Analyst, Brampton, ONThe Senior Analyst, reporting to the Senior Manager of Business & Customer Insights, will be responsible for delivering objective, data-driven analysis and recommendations to support important business initiatives. The role involves collaborating with various stakeholders to provide insights, reporting, and measurement, helping to inform and guide critical business decisions.What You’ll Do:

• Collaborate with business stakeholders using your analytical expertise to inform better decision-making. This includes both strategic and tactical requests such as reporting, customer targeting, list generation, automation, dashboard development, and A/B testing.
• Extract, review, and prepare complex operational and customer behavior data from cloud-based databases.
• Deliver actionable insights to solve business challenges, uncover new opportunities, and shape strategy.
• Create and present clear, concise materials that simplify complex data and processes for diverse audiences, including senior management.
• Synthesize data from multiple sources, including transaction data, consumer research, market share, and campaign results, to provide valuable recommendations.

What you Bring:

• Hands-on experience in a similar role translating data into relevant and actionable business insights
• Intermediate knowledge of SQL, BigQuery, Looker Studio. Basic knowledge of Python R is an asset
• Strong attention to detail and critical thinking skills to ensure data accuracy and quality
• Possess a curious mindset that drives exploration of new ideas, a willingness to ask clarifying questions in ambiguous situations, and the ability to take initiative as a strong self-starter.
• Demonstrate excellent communication, presentation, and organizational skills, with the ability to clearly articulate insights to both technical and non-technical audiences while staying on top of a dynamic and fast-paced business environment.

What Loblaw Offers YouWe offer flexibility and balance, and an environment that sets you up for success no matter where your workspace is located.Here, you will find a great team to help you achieve your goals as you help us achieve ours! Work in our fast-paced, exciting Technology environment, helping our stores, colleagues and customers every day.Loblaw colleagues also enjoy:

• Work Perks Program
• On-site GoodLife Fitness, Basketball & Volleyball courts, Ice Rink, Groceries delivered to work via PC Express, Dry Cleaning services (1PCC Office)
• Tuition Reimbursement & Online Learning
• Pension & Benefits
• Paid Vacation

If you’re up to the challenge, then we would love to hear from you. Apply today, and get the process started.Loblaw recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. At Loblaw, we celebrate diversity and strive to build a culture of inclusion where differences are embraced, valued and supported. We are committed to being an equal opportunity employer and encourage people from all backgrounds and identities to apply to our jobs. Accommodation in the recruitment, assessment, and hiring process is available upon request for applicants with disabilities.We thank all candidates for their interest but please note, those candidates who meet the minimum requirements for the position will be contacted.Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Expected salary

Location

Brampton, ON

Job date

Sat, 28 Sep 2024 04:42:28 GMT

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