Senior Hospitality Research Manager

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? ????

What you will do

Lighthouse is expanding and is looking for a Senior Hospitality Research Manager to join our growing team! The ideal candidate will be located in Denver, CO and be able to work a hybrid schedule. The Senior Hospitality Research Manager will work closely with the Director of Hospitality Research to grow and build out the research function within Lighthouse. Projects will include creating engaging, thought provoking, and analytically-driven articles, blog posts, webinars, and internal and external presentations, as well as supporting Lighthouse’s various verticals with hospitality analytics and research needs. Ultimately, the Research team is tasked with creatively utilizing analytics and Lighthouse’s vast hospitality data set to drive users and viewership to Lighthouse’s website. The ideal candidate has experience in hospitality analytics and public speaking and can effectively communicate research findings through written research reports, ebooks, and industry presentations. This global role balances quantitative research, highly creative and inventive thinking, and enthusiasm for the dynamic hospitality industry.

Where you will have impact

• Conduct in-depth research on the global hotel and short-term rental industries, identifying trends, opportunities, and challenges
• Present research findings at industry conferences, customer events, webinars, and internal sessions, effectively communicating complex data in an understandable manner
• Craft detailed and insightful industry research reports to guide strategic decision-making for Lighthouse’s customers, partners, and the broader hospitality sector
• Develop compelling hospitality data-driven video content to be posted and shared on various social media platforms
• Formulate insightful social media posts, microblogs and other content to generate engagement and resonate with target audiences
• Collaborate with internal content, digital, and event marketing teams to apply research findings to various marketing activities and produce data-driven thought leadership content
• Work with Data Science team to develop analytic dashboards using Tableau and Looker data visualization platforms
• Continuously build and develop the research function within Lighthouse, fostering an environment of continuous learning and growth
• Stay abreast of industry developments and maintain a strong network within the hospitality sector

About our team

Lighthouse Marketing is a global team of creative thinkers who blend the art and science of marketing to amplify the brand, drive revenue, and deliver great marketing experiences. We work across time-zones, we focus on the metrics that matter, and we push each other to continually raise the bar. We embrace a customer-first approach to marketing and continually look for points of friction in the funnel that marketing can help to solve. We are on the lookout for new growth levers, we encourage experimentation, and we embrace a culture of learning and growth.

What’s in it for you?

• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 50% for dependents and spouses, plus $25/month to HSA.
• Employer paid Short and Long Term Disability + $50,000 Life Insurance
• Parental leave: 12 week company paid primary caregiver leave, 3 week company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized up to 80% ClassPass subscription.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 7+ years of total work experience
• 5+ years of research and/or hospitality industry analyst experience
• Expertise in hospitality data analytics and quantitative research is required
• Strong data analysis skills
• A passion for the hospitality sector with a solid understanding of the global hotel and short-term rental industries
• Exceptional communication skills, with the ability to present complex information clearly and effectively
• Proven experience in report writing and presenting research findings
• Experience in managing cross-functional projects
• Ability to work both independently and collaboratively in a fast-paced environment
• Previous experience working with Looker, Tableau and/or SQL would be helpful but is not a requirement
• A degree in Economics, Finance, Hospitality Administration, or Mathematics/ Statistics
• Consulting, investment banking, hotel development, or macroeconomic analysis experience
• Ability to travel up to 5% – 10% of the year for conferences and meetings

In addition to benefits and other Lighthouse total rewards, the annual base salary for this role is $120,000.00 – $130,000.00 USD. We benchmark our salary ranges for new hires in relation to the role, level, and role location; however, we consider a multitude of factors, to include relevant experience, skills, and education/training, to determine compensation within the identified range.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it’s part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we’re excited to see how your light can shine within our team. We can’t wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.

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