Senior IT Administrator / Workplace Engineer

In November 2024, Printful and Printify came together as two equals and merged to form a global on-demand powerhouse. This role will involve working across our two platforms and brands, a unique and special challenge. To learn more about the merger, check out our blog post.

About Us:

Both Printify and Printful are pioneering production on-demand companies and platforms established in Latvia but with a global customer base.

Printify is bringing the dream of financial freedom and business ownership to the world by connecting e-commerce entrepreneurs with over 100 print-on-demand facilities around the globe.

Printful has built world-class in-house production facilities and helps people to build their brands, empowering thousands of businesses—including iconic names like Coca-Cola and MTV.

Our team is at the heart of our success. You’ll be part of a culture where everyone is respected, included, and encouraged to grow. We value continuous learning, uphold a high work ethic, and have fun along the way.

About the Role:

We are seeking a highly skilled and experienced Senior IT Administrator / Workplace Engineer to join our team! In this role, you will take ownership of complex IT workplace infrastructure, drive automation initiatives, and lead large-scale projects that enhance our IT ecosystem. If you have deep expertise in enterprise applications, scripting, and cross-team collaboration, we’d love to hear from you!

Your Daily Tasks will Entail:

• Manage, optimize and implement IT enterprise platforms and infrastructure in accordance with the newest technologies and industry best practices.
• Work with business stakeholders and proactively gather requirements, perform analysis, and implement solutions.
• Develop and maintain scripts and applications to automate IT processes and improve efficiency.
• Lead and/or participate in organization-wide IT infrastructure projects and initiatives, such as migrations, system implementations, and process improvements, ensuring smooth execution and minimal disruption.
• Establish and collaborate with cross-functional teams to enhance IT infrastructure, security, and operational efficiency.
• Provide expert-level troubleshooting and technical support, resolving complex IT issues and improving system reliability.
• Define and enforce IT best practices, policies, and security standards across the organization.
• Document technical solutions, best practices, and workflows to enhance knowledge sharing within the team.
• Work closely with the Security and Compliance teams to ensure regulatory and security requirements are met.
• Mentor junior IT team members, sharing knowledge and fostering a culture of continuous learning.

Your Qualifications:

• 3+ years of work experience in a similar position.
• Extensive experience in IT workplace engineering, systems administration, or a similar role at a senior level.
• Deep expertise in managing and optimizing IT enterprise platforms such as:
• Endpoints (e.g. Windows and MacOS);
• Collaboration and communication (e.g. Google Workspace, Slack, Microsoft 365);
• User provisioning and access management (e.g. Okta, Entra ID);
• Project and task management (e.g. Atlassian Jira, Confluence);
• Device management (e.g. Intune, Jamf, Addigy);
• ITSM applications such as Atlassian ServiceDesk;
• Other related IT enterprise platforms will also be considered a plus.
• Strong scripting and automation skills (e.g., PowerShell, Python, JavaScript or Bash) for IT workflow improvements and system integrations.
• Needed knowledge level of IT Networking for improving and implementing IT infrastructure solutions in accordance with security best practices.
• Hands-on experience with identity and access management solutions (e.g., Okta, Google SSO, Entra ID) and security best practices.
• Proven ability to engage in and execute large organization-wide IT infrastructure projects.
• Proven ability to take the lead role managing internal team and cross-team initiatives.
• Excellent problem-solving skills, with the ability to analyze complex IT challenges and implement effective solutions.
• Experience with IT service management (ITSM) tools and methodologies.
• Ability to work independently while mentoring and guiding junior team members.
• IT certifications (e.g. CompTIA A+, Okta Certified Administrator, Microsoft Certified: Enterprise Administrator, Google Workspace Administrator, ITIL) will be considered a plus.

What We Offer:

• Monthly salary of EUR 2500-4000 gross, depending on work experience, education, and skills
• Be part of a friendly, inclusive, and global team
• An opportunity to work remotely or in a modern and welcoming office in Rīga / Tallinn or a designated co-working space in Barcelona. If you are based in Poland, you will be working remotely full-time.
• Flexible working hours (start your day as late as 11 a.m.)
• Health insurance
• Access to mentorship, internal meetups, and hackathons both on-site and online
• Exciting team-building events and parties you’ll never forget!
• Free and healthy lunch if you work from the Rīga office
• Design and order your own merch using our platforms with employee discount
• Apple MacBook laptop as your standard work equipment.

We are an equal-opportunity workplace. We’re committed to diversity and inclusion and make hiring decisions based solely on qualifications, merit, and work experience.

If you think you’d excel in this role, send us your resume in English, showing us why you are the right person for the job.

Interested, but don’t think this is the right fit for you? Feel free to share it with friends and check out other open positions at our career site. We’re always looking for creative and driven minds to join our ever-growing team!

AS Printful Latvia (Reģ. Nr. 40203050078)

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