Senior IT Systems Engineer

Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year.

Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage – accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA.

We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies.

We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us!

This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events.

About Ironclad IT

Our IT team plays a pivotal role in creating platforms for success so our Ironclad team can execute on our vision. As an IT teammate, you’ll partner with our internal team on growth strategies and execute on technology needs as we grow. You also bring empathy to understand employee technology needs. You’ll enable the team, build out new infrastructure, and design IT strategy for a fast-paced, fast-growing technology company.

What you’ll do:

• Build and maintain robust system integrations leveraging APIs, integration platforms (iPaaS), and custom workflow orchestration.
• Provide architectural solution diagrams and process maps
• Collaboration: Partner and collaborate with IT and other key department stakeholders to define requirements, suggest solutions/alternatives, and agree on priority
• Leverage your programming experience to automate processes and integrate systems (using standalone code, web-hooks, API integrations, etc); Deliver robust, technically excellent solutions that eliminate pain points, drive efficiencies, and push the boundaries of zero-touch IT automation.
• Execution: Provide technical skills to challenging technology problems, driving successful outcomes across Ironclad’s environment.
• Develop: Build homegrown solutions and applications to solve complex problems

What we’re looking for:

• 4+ years experience working in automation/systems administration/DevOps related roles. Experience handling multiple large-scale projects simultaneously
• Experience in a fast-growing company; direct experience implementing SaaS system changes, access controls, and enhanced employee-centric processes with focus on security and global scale
• Experience with complex systems such as HRIS, ERP, CRM tools and integrations (i.e. Netsuite, Workday, Salesforce, Coupa)
• Experience with low, no-code iPaaS platforms (Workato, Okta Workflows, Zapier, Tray.io)
• Strong proficiency in RESTful APIs and web services, with a deep understanding of API design principles and best practices
• Proficient in one or more programming languages such as TypeScript, JavaScript, Python, SQL, etc.
• Experience developing code to interface with external systems via APIs
• Experience with cloud service providers such as GCP, AWS and Azure
• Experience with Infrastructure-as-Code, CI/CD (Terraform, Git, Jenkins)
• Administration of SaaS IdPs such as Google Workspace, Okta, Azure AD
• Familiarity using database solutions such as PostGres, MySQL, MongoDB
• Experience working with AI Agents is a plus
• Experience with non-human identity management and governance
• Experience with MDM and security solutions is a plus (Jamf, Intune, Airwatch, OSquery, etc.)

Benefits:

• Health, dental, and vision insurance
• 401k
• Wellness reimbursement
• Take what you need vacation policy
• Generous parental leave for both primary and secondary caregivers

Base Salary Range: $105,000 – $125,000

The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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