Service Manager

Job title:

Service Manager

Company

Brandt

Job description

Brandt is currently seeking a Service Manager for our Barrie, ON Peterbilt location.The Service Manager will be responsible for managing the sales and delivery of heavy-duty equipment after-market support services (component diagnostics, repair, and replacement). This includes managing all aspects of the service department and day-to-day activity of foremen, leadmen, service writers, and shop, field, and resident heavy-duty mechanics.Duties & Responsibilities

• Managing service workflow
• Enforcing standards, policies, and reporting practices are followed to establish standards
• Development and management of the Service Department budget to meet financial and operational goals
• Preparing quotes for customer work orders; opening & closing work orders
• Inspect/operate customer equipment as part of resolving concerns/diagnostics
• Monitor service revenue and expenses monthly
• Ensure work is performed according to established safety and industry standards
• Reviewing employee performance against goals on an ongoing basis
• Maintain a high-performance Service team through hiring, training, coaching, mentoring, and performance management in a safe environment

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Expected salary

Location

Innisfil, ON

Job date

Fri, 06 Dec 2024 02:45:15 GMT

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