Temporary Call Center Representatives

• Urgent* Seeking 8 Temporary Call Center Reps to start on Monday January 6th to assist with the “first notice of loss calls” for a local Flood Insurance Company. Project length depends on call volume. Could be 1-3 months in length.

Responsibilities:

• The primary responsibility is to take first notice of loss phone calls.
• Helps respond to basic customer inquiries regarding the products and services the Company offers.
• Answers, documents and monitors call center calls, emails and transactions.
• Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries.
• Assists in tracking client and product order information and logging client data in spreadsheets to assist with monitoring call center activity.

Working hours: Various Shifts Available

Skills:

• Outstanding customer service skills
• Proficient with computers
• Good typing skills and ability to multi-task

Education:

High School

Experience:

1-4 years

Qualifications:

• High School Diploma or Equivalent
• Prior Administrative, Call Center, or Flood Insurance experience is a plus.
• Must be able to handle one self in a professional manner
• Good internet connection
• Must be willing to work in office on Monday’s
• Hours are from 6am-6pm (Must be open to working a 8 hour shift within those times)

Apply online at www.spherion.com/apply/75034

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

• The primary responsibility is to take first notice of loss phone calls.-Helps respond to basic customer inquiries regarding the products and services the Company offers.-Answers, documents and monitors call center calls, emails and transactions.-Requests additional/missing information from the customer via letter or telephone call to answer customer inquiries.-Assists in tracking client and product order information and logging client data in spreadsheets to assist with monitoring call center activity.

experience

1-4 years

skills

• Outstanding customer service skills-Proficient with computers-Good typing skills and ability to multi-task

qualifications

• High School Diploma or Equivalent-Prior Administrative, Call Center, or Flood Insurance experience is a plus.-Must be able to handle one self in a professional manner-Good internet connection-Must be willing to work in office on Monday’s-Hours are from 6am-6pm (Must be open to working a 8 hour shift within those times)

education

High School

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